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ConnectWise SIEM vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (31st), Endpoint Detection and Response (EDR) (35th), Secure Access Service Edge (SASE) (18th)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.8%, down from 1.0% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
Shaun Gordon - PeerSpot reviewer
Extensive data lake, ease of use is great and you can really get started very quickly
Sophos MDR is a service. MDR is managed detection and response. It's a managed security service. So instead of having an anti-malware, which in Sophos' case would be Intercept X, with MDR, they add human-led threat hunting. It's a managed service. So it's not a product that you sell the client per se. You're selling them a service, which is almost like an SLA, and that includes Cloud MDR. MDR is not a product. It's a service. The reality is that when it comes to the likes of SentinelOne, McAfee, CrowdStrike, ESET, and all the other players out there, they're single-product security companies. CrowdStrike is an anti-malware. That's one thing. ESET, same thing. But if you look at the other vendors, within the appliances, you're looking at Fortinet, Palo Alto, and Checkpoint. They only sell firewalls. That's all they do. When you deal with Sophos, they are the entire product suite. They sell firewalls. They sell Intercept X, which is their anti-malware, Intercept X for Server with anti-malware, email protection with ties into Office 365, and Sophos Plus encryption. All of these security products pull telemetry. So every time somebody hits a firewall, it's called, for argument's sake, that goes into their central data lake. All the firewalls around the world add that information to a data lake. Now, when you're dealing with Sophos, because of their exposure, because they've got so many different products, their data lake is a lot more extensive than competing vendors because they're not relying on one threat factor. They're not relying on one area of expertise. They're a global company. So, I can't compare their telemetry, for instance, to the likes of CrowdStrike. If CrowdStrike has probably started doing appliances, then the users will get that benefit as well. Sophos is the only vendor that does do that. It's like hiring a security team. Sophos do things differently in that they've got more telemetry and more insight into a network because they offer a variety of products. The other part about it is Sophos MDR; the service, unlike other vendors like CrowdStrike, is not limited to their products. If you are running CrowdStrike in your company, for instance, you can get their integration packs, in which case Sophos will manage your CrowdStrike system for you. Whereas with CrowdStrike, it's only CrowdStrike. You are locked into that vendor. So Sophos offers that flexibility. It's a multi-vendor service as opposed to SentinelOne or CrowdStrike, which is a single-vendor service. For instance, if I'm running Sophos, I would like to go with CrowdStrike MDR. I would have to remove my entire security investment, in this case, Sophos, and reinstall CrowdStrike in order to use their service. Sophos doesn't have that problem. If you've got CrowdStrike and you've already invested in CrowdStrike, cool. You stay on CrowdStrike. They will still manage it for you.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"It is stable and scalable. It has good technical support."
"The solution is stable."
"Sophos MDR enhances our clients' cybersecurity."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"It is a scalable solution."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"The product gives us good visibility into what is happening inside the company."
 

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"It could be more secure."
"Support could provide a faster response."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"The solution's integration should be made easier because it is difficult."
"The service could enhance its scope, particularly in managing firewalls."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"There could be improvement in features like more detailed reporting for the end customer."
"Its technical support could be better."
 

Pricing and Cost Advice

"The solution is expensive."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR is a cheap solution."
"The tool is too expensive for small companies."
"Sophos MDR could be more affordable."
"The product is reasonably priced considering the cybersecurity features."
"The solution has subscription-based pricing plans."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Wholesaler/Distributor
9%
Manufacturing Company
9%
Non Profit
9%
Computer Software Company
21%
Manufacturing Company
7%
Educational Organization
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ConnectWise Fortify?
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environ...
What is your experience regarding pricing and costs for ConnectWise Fortify?
The pricing is good. I would say it's at a reasonable price point.
What needs improvement with ConnectWise Fortify?
Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
There could be improvement in features like more detailed reporting for the end customer. For example, reports should be in simple language that is easy to read and understand for management level ...
What advice do you have for others considering Sophos MDR?
I would absolutely recommend Sophos MDR to other organizations. It is rated ten out of ten overall, with a deduction of one point only due to the commercial cost. I'd rate the solution nine out of ...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Information Not Available
Find out what your peers are saying about ConnectWise SIEM vs. Sophos MDR and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.