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ConnectWise SIEM vs Trend Micro Managed XDR comparison

ConnectWise and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #21 with an average rating of 10.0, while Trend Micro is ranked #17 with an average rating of 8.5. ConnectWise holds a 0.8% mindshare in MDR, compared to Trend Micro’s 1.4% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.
ConnectWise SIEM
Read 2 ConnectWise SIEM reviews
  • 447 Views
  • 349 Comparison Views
100% willing to recommend
Trend Micro Managed XDR
Read 6 Trend Micro Managed XDR reviews
  • 1,726 Views
  • 671 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro Managed XDR and ConnectWise SIEM compete in the cybersecurity solutions category. ConnectWise SIEM seems to have the upper hand due to its comprehensive feature set.

Features: Trend Micro Managed XDR is known for its threat intelligence capabilities, automated responses, and ease of integration. ConnectWise SIEM emphasizes detailed security analytics, expansive reporting features, and customization options.

Ease of Deployment and Customer Service: Trend Micro Managed XDR offers straightforward setup and responsive customer support, while ConnectWise SIEM may involve a more complex deployment process but offers comprehensive customer service.

Pricing and ROI: Trend Micro Managed XDR has competitive setup costs and offers a quick return on investment by focusing on efficiency and resource savings. ConnectWise SIEM, although potentially higher in initial investment, provides significant value with its extensive capabilities and promises long-term ROI through enhanced security management.

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To learn more, read our detailed ConnectWise SIEM vs. Trend Micro Managed XDR Report (Updated: March 2025).
Buyer's Guide
ConnectWise SIEM vs. Trend Micro Managed XDR
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
10.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (32nd), Secure Access Service Edge (SASE) (20th)
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.8%, down from 0.9% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Giulio Valeri - PeerSpot reviewer
Efficiently monitoring and detecting suspicious activities
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.
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Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
 

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The main drawback is the lack of local language support in Oman."
"There is a need for greater integration of non-Microsoft devices."
"On the financial side, it is quite expensive."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
 

Pricing and Cost Advice

"The solution is expensive."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"Trend Micro's solutions are considerably more expensive than competitors."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Wholesaler/Distributor
10%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
19%
Manufacturing Company
8%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about ConnectWise Fortify?
One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environ...
See all answers
What is your experience regarding pricing and costs for ConnectWise Fortify?
The pricing is good. I would say it's at a reasonable price point.
See all answers
What needs improvement with ConnectWise Fortify?
Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...
See all answers
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
See all answers
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
They have a range of pricing based on the number of licenses. More licenses mean lower prices, while fewer licenses mean higher prices. For example, Vision One endpoint security starts at about $12...
See all answers
What needs improvement with Trend Micro Managed XDR?
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device secur...
See all answers
 

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Product Reports

Buyer's Guide
Security Information and Event Management (SIEM)
April 2025
ConnectWise SIEM reportDownload ConnectWise SIEM product report
Buyer's Guide
Managed Detection and Response (MDR)
March 2025
Trend Micro Managed XDR reportDownload Trend Micro Managed XDR product report
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
No data available
 

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro
 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Unigel, DHR Health
Buyer's Guide
ConnectWise SIEM vs. Trend Micro Managed XDR
March 2025
Free Report: ConnectWise SIEM vs. Trend Micro Managed XDR
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