Control-M vs Pega Platform comparison

BMC and Pega are both solutions in the Process Automation category. BMC is ranked #3 with an average rating of 9.3, while Pega is ranked #2 with an average rating of 8.1. BMC holds a 4.4% mindshare in PA, compared to Pega’s 9.7% mindshare. Additionally, 98% of BMC users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Control-M

Read 117 Control-M reviews

4,159 Views
1,584 Comparison Views

98% willing to recommend

Pega Platform

Read 81 Pega Platform reviews

5,285 Views
4,078 Comparison Views

91% willing to recommend

Control-M

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Control-M compete in automation and process management. Pega Platform is generally favored for comprehensive integrations across industries, while Control-M leads with robust scheduling capabilities.

Features: Pega Platform is known for its ability to streamline complex processes, offering extensive integration options and customizability. It has been noted for its extensive functionality, especially in industries that require tailored solutions. Control-M is appreciated for its scheduling strength, handling high-volume environments, and simplicity in managing large-scale operations efficiently.

Room for Improvement: Pega Platform could be improved in areas of stability, responsiveness, and system robustness. Control-M users suggest enhancements in user adaptability and more modern interface designs, while maintaining its solid performance focus.

Ease of Deployment and Customer Service: Pega Platform provides flexible deployment options but often requires time-intensive setups, resulting in prolonged deployment cycles. Control-M is characterized by a straightforward deployment model that allows for immediate integration benefits. Both products earn positive feedback for customer service, though Pega Platform users mention slower support responsiveness compared to Control-M's quicker interactions.

Pricing and ROI: Pega Platform is considered expensive with mixed ROI feedback, although it potentially offers high long-term value depending on its usage strategy. Control-M users acknowledge the higher initial setup costs but highlight a predictable ROI due to its operational efficiency gains, seen as more economically valuable due to lower ongoing costs and significant ROI through reliable performance.

To learn more, read our detailed Control-M vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Control-M vs. Pega Platform

October 2024

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Categories and Ranking

Control-M

Ranking in Process Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

117

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of Control-M is 4.4%, up from 4.1% compared to the previous year. The mindshare of Pega Platform is 9.7%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Jan 9, 2024

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

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Balaji Choda

Architect at American Express

Oct 24, 2024

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It gives us the ability to have end-to-end workflows, no matter where they're running."

"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."

"Control-M is infinitely scalable. We only need to add agents. BMC will take care of it if you need anything on the SaaS side, but we can handle the rest using our agent architecture."

"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."

"BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us."

"The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows."

"It has a very good GUI. We can search for a job very easily. The web interface, user account creation, and access control are very good. From an access control point of view, we can provide access to as many users as we want. A second group of users can be given a certain number of features, according to the requirements. The web interface is very easy for end users to login and use. A lot of features have been added, e.g., adding jobs. They can add jobs to their stuff, whatever they want, then get it validated by the scheduling team and work it into production."

"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."

More Control-M pros

"The most valuable feature of Pega BPM is its architecture."

"It allows for a unified platform with features like case management, BPM, service orchestration, low-code development, digital process automation, CRM, and decision-making, all integrated into a single platform."

"The most valuable feature is the situational layer cake."

"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

"The interface is quite simple and easy to use, even for beginners."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

More Pega Platform pros

Cons

"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."

"A smartphone interface would be welcome."

"I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path."

"The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."

"Finding documentation on the website can be a bit confusing."

"It has a slight issue with daylight savings time while advancing the clock in the Spring."

"The next major release needs to focus on the lightweight web client."

"I'm not sure how the solution fits together with our business modernization initiatives, as there are things outside of my area, even though Control-M is the scheduling tool of the company. They may use other things, e.g., Big Data."

More Control-M cons

"The quality of partners available with Pega specialisation can be improved."

"The UI has always been the weakest part."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

"There is a lack of support and community presence in the country, leading to challenges in finding developers."

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."

"The workflow automation can be slow, so there is room for improvement there."

More Pega Platform cons

Pricing and Cost Advice

"We are paying way more for Control-M than we've paid for any of our other scheduling tools."

"This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."

"As we increase the number of tasks or jobs on the system, there are concerns about cost."

"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."

"There are human costs in addition to the standard pricing and licensing of this solution."

"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."

"We have a license till 2024. We are good and satisfied with it."

"This is now from my previous years as support for banks and big companies. If it's not enterprise scale, I find that it's too expensive for smaller companies. You really have to be quite big and need to have a dedicated support staff to run it, then you'll be fine. What we've seen at smaller companies, it's too expensive because they want to automate everything. Now, stuff that can literally run once a day for the rest of their lives is costing them $3 a job a day. It becomes too expensive, eventually. They are not seeing the return on investment because it's not business critical. Nobody is going to die or they're going to lose money if that job didn't run exactly at 11 minutes past 4:00. It's definitely for bigger enterprise companies, especially banks or healthcare providers. We have had an instance where Control-M was unavailable due to external factors for 20 minutes and there was a loss of almost a million euros because the solution involved logistics."

More Control-M pricing and cost advice

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"The product pricing is considered reasonable compared to other solutions in the market."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"The price of Pega BPM is in the middle range compared to other solutions."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"Pricing is good."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Retailer

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

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What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

While it is quite flexible, the licensing cost could be more affordable, especially for small and mid-sized enterprises.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

AutoSys Workload Automation vs Control-M

Compared 21% of the time

IBM Workload Automation vs Control-M

Compared 9% of the time

Automic Automation vs Control-M

Compared 7% of the time

Rocket Zena vs Control-M

Compared 6% of the time

Redwood RunMyJobs vs Control-M

Compared 5% of the time

More Control-M Competitors

ServiceNow vs Pega Platform

Compared 23% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Control-M

November 2024

Download Control-M product report

Buyer's Guide

Pega Platform

November 2024

Download Pega Platform product report

Also Known As

Control M

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

BMC

Video not available

Pega

Overview

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Control-M vs. Pega Platform

October 2024

Free Report: Control-M vs. Pega Platform

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