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ControlUp vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ControlUp's customer service is responsive and knowledgeable, though some users report mixed feelings about initial responsiveness and scalability.
Sentiment score
7.3
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
 

Room For Improvement

Sentiment score
6.0
ControlUp needs better integration, enhanced reporting, refined GUI, improved Azure integration, and more features for monitoring and automation.
Sentiment score
3.9
Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
The GUI could be improved. It's a bit too basic.
 

Scalability Issues

Sentiment score
8.0
ControlUp provides scalable solutions with flexible monitoring, despite cloud advantages and on-premises limitations impacting costs and setup adjustments.
No sentiment score available
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
 

Setup Cost

No sentiment score available
ControlUp offers tiered annual licenses with possible hidden costs, yet users find it competitively priced with extensive features.
No sentiment score available
Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
We are using the free, open-source version.
 

Stability Issues

Sentiment score
9.1
ControlUp is stable and reliable, though large deployments face challenges; users value responsive support and ongoing improvements.
Sentiment score
7.5
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
 

Valuable Features

Sentiment score
8.6
ControlUp enhances infrastructure management with real-time insights, automation, and AI, improving efficiency and user experience through centralized analysis.
Sentiment score
8.5
Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Nagios XI
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (13th), Server Monitoring (8th), Cloud Monitoring Software (16th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.9%, down from 1.0% compared to the previous year. The mindshare of Nagios XI is 4.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
FakhruddinLokhandwala - PeerSpot reviewer
A simple monitoring tool that is scalable and stable
Nagios XI doesn't provide scripting. For example, if we have built up multiple IPX tunnels from a base location to a data center location and want to monitor or trigger an alert if the tunnel goes down, Nagios XI does not automatically send alerts notifying us that the tunnel is down. This is a feature we want, and in the past, Nagios completed scripting for us, but it didn't work out well. In addition, Nagios XI doesn't have a feature where we can push the configuration from the server to all our devices. For example, if there are 500 devices in our network and we need to write down a simple command like a show clock or want to write the configuration, we cannot execute this command on all of our devices. We have already raised this issue with Nagios, and they told us they would speak with the BU team to see if this can be applied in the next release. If they do, it will come with an additional license. Another feature we want is the IP SLA Tracking in Cisco. For example, if our ISP connection is traversing through an L2 point, which is a layer two point, we don't have IP-to-IP communication to track those interfaces. So if we need to implement something end-to-end and the interface goes down, we should get alerts for that. And if the interface goes down, there should be specific behaviour so that our traffic can switch over from the LAN or the WAN. That is not in the current Nagios deployment, but they have advised they are working on it.
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816,562 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
12%
Manufacturing Company
8%
Educational Organization
59%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
What is your primary use case for ControlUp Real-time?
We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
Nagios XI is an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What needs improvement with Nagios XI?
From an alerting point of view, some graphics and metrics don't work properly with Nagios XI as they do with Checkmk. The solution's scalability, pricing, stability, and support could be improved. ...
 

Comparisons

 

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Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about ControlUp vs. Nagios XI and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.