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Nagios XI pros and cons

Vendor: Nagios

4.0 out of 5

57 reviews
83% willing to recommend

6,516 followers

Pros & Cons summary

Nagios XI offers customizable monitoring for processes, services, and performance, supporting plugins for extensive device management. Users benefit from timely alerts, yet challenges exist with PNP4Nagios plugin compatibility, limited network map customization, and variable 24/7 technical support. Integrating other systems for security alerts requires custom plugins due to unavailable features. Despite integration challenges, Nagios XI remains effective for various applications from small software to complex IT infrastructures.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Nagios XI features exceptional monitoring capabilities for a wide range of devices and processes.

It provides the ability to extensively customize monitoring functions and integrate various scripts and plugins as per individual needs.

Nagios XI supports the development and integration of custom APIs, expanding its functionality for bespoke integrations.

The platform is open-source, which animates creativity and enhancement by its vast user community.

Its alerting system is highly effective and can be configured to ensure efficient communication in critical situations.

CONS

Nagios XI pricing has increased without providing additional features, affecting user experience.

Technical support from Nagios XI is inconsistent, with many support tickets going unanswered.

The configuration and integration process of Nagios XI can be complex, particularly when selecting drivers and agents.

There is a need for improved documentation and best practices to better guide users in Nagios XI's functionality.

Scalability of Nagios XI is challenging, complicating its use across multiple data centers.

Nagios XI Pros review quotes

MC

Matthew Camilleri

NMS Team Leader at KORE Telematics Inc.

Jul 10, 2021

The solution is pretty stable.

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Technology Innovator and Entrepreneur at a tech services company

Aug 14, 2017

Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product.

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Head of IT, Projects and Organization at a financial services firm with 10,001+ employees

Jun 23, 2019

An excellent solution that is easy and intuitive to implement.

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reviewer1042011

NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees

Jun 16, 2019

The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers.

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DP

Senior DevOps Engineer Individual Contributor at EML Payments Ltd

May 27, 2022

It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring.

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HM

Assistant Director at unpa

Aug 2, 2022

It's great for monitoring IT services infrastructure.

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reviewer1467417

IT-OSS Manager at a comms service provider with 501-1,000 employees

Feb 9, 2021

Nagios is stable and it's easy to use the monitoring software, which is why we chose this product.

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System Administrator at a hospitality company

Aug 16, 2017

You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange.

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reviewer1467417

IT-OSS Manager at a comms service provider with 501-1,000 employees

Jan 2, 2021

Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.

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Principal Engineer at a tech vendor with 1,001-5,000 employees

Sep 17, 2017

Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want.

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Show 10 more reviews (out of 33)

Nagios XI Cons review quotes

MC

Matthew Camilleri

NMS Team Leader at KORE Telematics Inc.

Jul 10, 2021

The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.

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Technology Innovator and Entrepreneur at a tech services company

Aug 14, 2017

The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module.

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Head of IT, Projects and Organization at a financial services firm with 10,001+ employees

Jun 23, 2019

They need more documentation for the plugins.

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Free Report: Nagios XI Reviews and More

Learn what your peers think about Nagios XI. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,053 professionals have used our research since 2012.

reviewer1042011

NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees

Jun 16, 2019

I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space.

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DP

Senior DevOps Engineer Individual Contributor at EML Payments Ltd

May 27, 2022

I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere.

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HM

Assistant Director at unpa

Aug 2, 2022

We'd like to see more integration capabilities.

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reviewer1467417

IT-OSS Manager at a comms service provider with 501-1,000 employees

Feb 9, 2021

The installation and monitoring need improvement.

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System Administrator at a hospitality company

Aug 16, 2017

The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it.

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reviewer1467417

IT-OSS Manager at a comms service provider with 501-1,000 employees

Jan 2, 2021

We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios.

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Principal Engineer at a tech vendor with 1,001-5,000 employees

Sep 17, 2017

Nagios XI can improve its GUI for users with a new look.

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Show 10 more reviews (out of 32)

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