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Cortex XDR by Palo Alto Networks vs CyberArk Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
7.0
CyberArk Endpoint Privilege Manager enhances security and reduces costs, despite challenges in quantifying precise ROI, with immediate benefits.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
6.4
CyberArk Endpoint Privilege Manager support varies; effectiveness depends on user experience, with inconsistent response times and complex contact methods.
Every vendor has similar support; it depends on how the case is handled and raised.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
At times, when we need quick support, I contact them via email or WhatsApp, and I have to wait for about an hour before finding a respondent.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
7.7
CyberArk Endpoint Privilege Manager scales efficiently for small to massive deployments, supporting cloud and on-premise solutions with ease.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable with high performance but occasionally experiences downtime during upgrades, especially on non-Windows systems.
Cortex XDR is stable, offering high quality and reliable performance.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
CyberArk Endpoint Privilege Manager needs user-friendly enhancements, better integration, faster support, pricing adjustments, and improved threat detection tools.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
CyberArk Endpoint Privilege Manager is costly, especially for small businesses, with potential discounts for large enterprises.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
CyberArk has saved us 15% of our costs.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
CyberArk Endpoint Privilege Manager ensures security and compliance through admin control, ransomware protection, and advanced credential analytics.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
The features I find most valuable are the endpoint privilege capabilities, which provide automatic protection to our IT environment.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), AI-Powered Cybersecurity Platforms (4th)
CyberArk Endpoint Privilege...
Ranking in Ransomware Protection
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Endpoint Compliance (4th), Privileged Access Management (PAM) (3rd), Anti-Malware Tools (5th), Application Control (5th)
 

Mindshare comparison

As of February 2025, in the Ransomware Protection category, the mindshare of Cortex XDR by Palo Alto Networks is 12.8%, down from 19.2% compared to the previous year. The mindshare of CyberArk Endpoint Privilege Manager is 7.1%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ransomware Protection
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Looking for recommendations and a pros/cons template for software to detect insider threats
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What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Viewfinity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.