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Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
SentinelOne Singularity Complete support is highly rated for prompt issue resolution, despite occasional response delays and communication improvement suggestions.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
 

Room For Improvement

No sentiment score available
Sentiment score
5.3
SentinelOne Singularity Complete needs UI improvements, better integration, enhanced features, and affordability for optimal user experience and performance.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Scalability Issues

No sentiment score available
Sentiment score
8.1
SentinelOne Singularity Complete is scalable, efficient, integrates well, supports thousands of endpoints, and offers straightforward management and licensing.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
 

Setup Cost

No sentiment score available
Sentiment score
5.9
SentinelOne Singularity Complete offers competitive pricing, perceived as premium but justified by advanced capabilities, especially for larger deployments.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Stability Issues

No sentiment score available
Sentiment score
7.7
SentinelOne Singularity Complete is stable and reliable, with minimal issues, proactive alerts, and favorable user ratings despite occasional minor problems.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Valuable Features

No sentiment score available
Sentiment score
8.4
SentinelOne Singularity Complete offers rapid recovery, ransomware protection, robust threat prevention, ease of management, and seamless integration across operating systems.
Their support team walked us through configuring the agent to handle other third-party tools properly.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Extended Detection and Response (XDR)
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
90
Ranking in other categories
Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (3rd)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
191
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.3%, down from 5.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Answers from the Community

NC
Sep 27, 2021
Sep 27, 2021
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to the environment is note-worthy. Sentinel One works inconspicuously in the background, continually providing protection. It has an automated active EDR that will not only find issues but can fix them....
2 out of 3 answers
Aug 22, 2021
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to the environment is note-worthy. Sentinel One works inconspicuously in the background, continually providing protection. It has an automated active EDR that will not only find issues but can fix them. I don’t know that any other solution does that. Cortex XDR by Palo Alto has a nice console and is easy to use. One of my favorite things about it is that it will automatically connect and log various kinds of suspicious behavior - you don’t need to do it manually. Cortex XDR is very secure but it is missing some basic features. It doesn’t offer an on-prem solution and it doesn’t integrate so well with some third-party solutions. SentinelOne can be challenging to set up and there seem to be some applications that do not function properly when SentinelOne is installed. I would like to be able to make the reporting more specific to my needs. It would be a more attractive option if the cost was lower. Conclusions The find-and-fix option that SentinalOne provides was a huge win for us. We feel it provides a deeper and more thorough level of security.
ITSecuri7cfd - PeerSpot reviewer
Sep 27, 2021
Depends on the size, scope and needs of your environment.  XDR is an ok monitoring/alerting tool, especially if you have a Palo Alto firewall already and everything can integrate well together. However, S1 is a superior tool IMHO and can catch and fix things automatically if you so choose (magic quadrant agrees).  Cost-wise XDR is probably cheaper but I don't know specifics on-prem vs cloud. S1 is a cloud tool but is extremely fast and responsive compared to some other tools we POC'd and can support legacy devices w2k8 and below or Linux or VDI without having to special of workarounds. So again, it depends on your needs, environment and cost.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What is your experience regarding pricing and costs for SentinelOne?
We do not encounter a lot of issues with the pricing of SentinelOne. The pricing is reasonable. The solution offers a standard licensing fee.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. SentinelOne Singularity Complete and other solutions. Updated: October 2024.
816,723 professionals have used our research since 2012.