SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks compete in the advanced cybersecurity solutions category. Cortex XDR is seen as superior due to its extensive features and higher ROI.
Features: SentinelOne Singularity Complete is valued for automated threat detection, response capabilities, and straightforward deployment. Cortex XDR has extensive integration with other security tools, advanced analytics, and comprehensive features that give it the edge.
Room for Improvement: SentinelOne Singularity Complete users desire enhanced reporting, more granular control options, and improved documentation. Cortex XDR users seek better documentation, improved incident response times, and streamlined user interface. Despite the critiques, Cortex XDR receives less criticism overall.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete is praised for its straightforward deployment and responsive customer support. Cortex XDR users report a steeper learning curve but highlight robust support once the initial setup is complete. SentinelOne's simplicity in deployment offers an advantage, while Cortex XDR's solid support balances out the early challenges.
Pricing and ROI: SentinelOne Singularity Complete has competitive pricing and satisfactory ROI. Cortex XDR, despite higher setup costs, delivers strong ROI due to its advanced capabilities and integration benefits. Users see Cortex XDR's higher cost as justified by the superior ROI.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
Their support team walked us through configuring the agent to handle other third-party tools properly.
Cortex XDR by Palo Alto Networks is the first threat detection and response software to combine both visibility across all types of data as well as autonomous machine learning analytics. Threat detection very often requires analysts to divide their attention among many different data streams. This platform unifies a vast variety of data flows, which allows analysts to assess threats from a single location. Users can now maintain a level of visibility that other threat detection programs simply cannot offer. This level of transparency lends itself to both quick identification of problems that arise and the equally quick development of a potential solution.
Cortex XDR’s machine learning works on many different levels to detect and prevent threats. It is constantly scanning for threats and vulnerabilities. The solution can scan up to 5.4 billion IP addresses in three-quarters of an hour. This allows it to spot weak points in the system and notify administrators long before hackers can take advantage of vulnerabilities. Once the Artificial Intelligence (AI) discovers an issue or an area where an issue could potentially take place the system creates a log of the information and subsequently sends an alert to system administrators. The AI takes the information that it has gathered and uses it to assign threat levels to the issues that it detects. Following this, a human analyst will be assigned to manually assess the issue and deal with it accordingly. You can set it to automatically respond to the threat by isolating the issue while analysts investigate it.
Benefits of Cortex XDR
Some of Cortex XDR’s benefits include:
Reviews from Real Users
Cortex XDR by Palo Alto Networks software stands out among its competitors for a number of reasons. Two major ones are its ability to isolate threats while enabling them to be studied and the way that the software combines all of the data that it gathers into a single, more complete picture than other solutions offer.
PeerSpot users note the effectiveness of these features. A network designer at a computer software company wrote, “The solution has a very helpful isolation feature. If any system gets compromised, with one click I can access the system and isolate it from other networks, and then go into further forensic investigation of the current threat without compromising anything else.”
Jeff W., Vice President/CTO at Sinnott Wolach Technology Group, noted, “The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly.”
SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.