Delinea Secret Server and CyberArk Identity are both competitors in the privileged access management category. Based on our data comparisons, Delinea Secret Server seems to have the upper hand with its advantageous cost-effectiveness and seamless integration capabilities, though CyberArk Identity shines with its advanced identity management features.
Features: Delinea Secret Server is appreciated for its ease of installation and features like remote password changing, session monitoring, and robust logging. It integrates seamlessly with existing infrastructure and provides comprehensive secret management and network discovery. CyberArk Identity, on the other hand, excels in single sign-on and multi-factor authentication. Its session monitoring and recording capabilities are highly rated, along with its adaptive role-based access control, which provides technical depth in identity management.
Room for Improvement: Delinea Secret Server could benefit from more detailed reporting and enhanced API functionalities. Users also see room for improvement in session recording and overall user experience. For CyberArk Identity, improvements in user interface and integration, especially in governance and federation functionalities, are suggested. Users recommend improving reporting features for better visibility and risk management.
Ease of Deployment and Customer Service: Delinea Secret Server is primarily deployed on-premises, also supporting hybrid cloud environments. It has mixed reviews on customer support, though generally positive. CyberArk Identity offers flexible deployment options, including public and private cloud environments, and is widely praised for its responsive and knowledgeable customer support, matching user expectations.
Pricing and ROI: Delinea Secret Server is often more cost-effective compared to CyberArk Identity, offering flexibility and lower licensing costs, appealing to budget-conscious organizations. Despite the higher cost, CyberArk Identity is recognized for its comprehensive features, which many find worth the investment. Both solutions show good returns on investment when fully utilized for managing privileged accounts.
By the second month, we started seeing the benefits and achieved a return on investment.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
There is a timeout period that I do not like, requiring repeated verification.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
The stability is less than ideal since it updates to our console can take around six to ten hours.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
To enhance the product, they can consider improving the user interface of the software.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
I compared it with other products, and it does not require a heavy investment.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It's very low cost in comparison to Microsoft solutions.
Delinea Secret Server doesn't offer any exceptional features; most solutions have similar capabilities such as automatic password rotation, activity log monitoring, and activity log auditing.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Secret Server is a fully-featured Privileged Access Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.
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