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CyberArk Identity vs Delinea Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
6.7
Delinea Secret Server provides significant security enhancements and ROI, despite its cost, when effectively utilized for extended periods.
By the second month, we started seeing the benefits and achieved a return on investment.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
6.3
Delinea Secret Server support is highly rated, though some find it slow and costly, especially for complex issues.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
7.9
Delinea Secret Server is highly scalable, versatile for medium to large organizations, and efficiently manages significant environments with robust options.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
8.1
Delinea Secret Server is stable and reliable, with some minor issues, responsive support, and high user satisfaction ratings.
There is a timeout period that I do not like, requiring repeated verification.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
The stability is less than ideal since it updates to our console can take around six to ten hours.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
Delinea Secret Server requires API improvements, enhanced interface, better support, encryption, and integration with systems like Azure Active Directory.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
To enhance the product, they can consider improving the user interface of the software.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
Delinea Secret Server pricing offers flexibility and functionality, but perceptions vary on affordability, especially for advanced features and cloud capabilities.
I compared it with other products, and it does not require a heavy investment.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
Delinea Secret Server offers easy installation, secret management, password rotation, robust security features, user-friendly interface, and integration capabilities.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It's very low cost in comparison to Microsoft solutions.
Delinea Secret Server doesn't offer any exceptional features; most solutions have similar capabilities such as automatic password rotation, activity log monitoring, and activity log auditing.
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Delinea Secret Server
Ranking in Enterprise Password Managers
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
52
Ranking in other categories
Privileged Access Management (PAM) (2nd)
 

Mindshare comparison

As of April 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 0.7% compared to the previous year. The mindshare of Delinea Secret Server is 6.5%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Avinash Gopu. - PeerSpot reviewer
Effective for password rotation policies triggered by audit requirements, it helps maintain compliance standards and seamless integration with third-party tools
The "App to App" feature has been most impactful. It allows secure communication between applications without requiring direct user access, which is crucial for several applications. Additionally, working in the finance department, we are heavily focused on enhancing audit reporting and compliance. So, the GRC (Governance, Risk & Compliance) capabilities of Delinea Secret Server have also been crucial for us. We implemented a custom reporting system that can automatically send reports to auditors daily, weekly, or according to your organization's needs. We also upgraded the audit role within Secret Server, allowing auditors to access and analyze the reports directly. Additionally, Secret Server provides comprehensive logging capabilities. Auditors can see what data users access, their access levels, and their activities, including check-in and check-out times. Furthermore, Secret Server helped us manage privileged, elevated access, which we call "K2K." As the lead for this project, I could identify users with the highest access levels and implement specific policies to monitor their activity on servers.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Secret Server?
The privileged access management module is the most reliable feature.
What is your experience regarding pricing and costs for Delinea Secret Server?
If you're requesting licenses or pricing, then you have to fill out a questionnaire that they try to gain insight into what your environment is like, what you're trying to discover, and what you're...
 

Also Known As

Idaptive
Thycotic Secret Server, Delinea Password Reset Server
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Find out what your peers are saying about CyberArk Identity vs. Delinea Secret Server and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.