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CyberArk Identity vs Intercede MyID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
CyberArk Identity
Ranking in Identity Management (IM)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Intercede MyID
Ranking in Identity Management (IM)
22nd
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of CyberArk Identity is 2.0%, up from 1.1% compared to the previous year. The mindshare of Intercede MyID is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Robin Schechinger - PeerSpot reviewer
A tool to encrypt and decrypt emails that can also be useful for general access management
I rate the initial setup process of Intercede MyID an eight on a scale of one to ten, where one is difficult, and ten is easy. The solution was deployed throughout the whole organization, meaning the solution was rolled out in my company, and that's it. The solution was deployed in a couple of days. Two people were required for the solution's deployment and maintenance phases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"I appreciate all the support we receive from Omada."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"I found the solution to be stable."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The feature for signing documents is important to me."
"The most valuable feature of the solution is the access management."
 

Cons

"Omada's reporting functionality is limited and could benefit from greater customization."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"Omada Identity has a steep learning curve."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The reporting on the warehouse data and the import process both have room for improvement."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The Omada support response time has room for improvement."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The OpenID features could improve in CyberArk Identity."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"There are some issues with CyberArk Identity. Sometimes, I have encountered glitches or bugs, which increased downtime."
"We would like to see an improvement in the ability to manage mobile devices."
"It does not have global market penetration, and sometimes, there are support issues."
"I'm not sure whether the solution has a mobile version or mobile dashboard, but that would be nice."
"Reporting features would be a good addition to Intercede MyID, as it is one of the areas where the solution lacks."
 

Pricing and Cost Advice

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"Omada Identity is very reasonably and competitively priced."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Omada is expensive."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"The solution is cheap and I rate its pricing an eight out of ten."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."
"The pricing of CyberArk Identity is competitive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"CyberArk Identity is an expensive solution."
"I rate the product's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Manufacturing Company
24%
Government
18%
Energy/Utilities Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely...
What do you like most about Intercede MyID?
The most valuable feature of the solution is the access management.
What needs improvement with Intercede MyID?
Reporting features would be a good addition to Intercede MyID, as it is one of the areas where the solution lacks.
What is your primary use case for Intercede MyID?
I use Intercede MyID in my company to encrypt and decrypt emails and for general access management along with identit...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Idaptive
MyID
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Wells Fargo, Boeing, Airbus, United Health Group, U.S. Social Security Administration, U.S. Department of Homeland Security, Kuwait Government
Find out what your peers are saying about CyberArk Identity vs. Intercede MyID and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.