CyberArk Identity vs LastPass comparison

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CyberArk Identity

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Executive SummaryUpdated on Dec 15, 2024

LastPass and CyberArk Identity compete in the identity and access management category. CyberArk Identity has a superior suite of features appealing to tech buyers, though LastPass is favored for pricing and support.

Features: LastPass offers password sharing, multifactor authentication, and a secure notes feature, making it attractive for simpler solutions. CyberArk Identity provides privileged access management, single sign-on, and advanced security measures, fulfilling enterprise-level requirements.

Room for Improvement: LastPass could improve its dashboard interface, alerting features, and integration capabilities with more diverse environments. CyberArk Identity might enhance its user experience for smaller businesses, streamline integration for non-enterprise tools, and offer cost-effective solutions for smaller teams.

Ease of Deployment and Customer Service: CyberArk Identity offers a robust deployment model with comprehensive customer service, beneficial for organizations needing extensive support. LastPass is noted for straightforward deployment, catering to smaller teams or enterprises aiming for quick implementation without compromising support quality.

Pricing and ROI: LastPass presents an attractive cost structure with a solid return on investment for small to medium-sized businesses. CyberArk Identity, with higher setup costs, offers significant ROI through extensive features and security measures, ideal for organizations investing in comprehensive solutions.

To learn more, read our detailed CyberArk Identity vs. LastPass Report (Updated: January 2025).

CyberArk Identity vs. LastPass

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Enterprise Password Managers

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), User Entity Behavior Analytics (UEBA) (9th), Access Management (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

LastPass

Ranking in Enterprise Password Managers

17th

Average Rating

7.4

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (21st), AIOps (28th)

Featured Reviews

RiyasAbdulkhader

Security Consultant at a financial services firm with 10,001+ employees

Offers Multi-factor authentication (MFA) and supports single sign-on (SSO) across multiple applications but dependency on Identity Connectors for seamless federation can be cumbersome

CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity Connector. Instead of building separate Azure Connectors, if they could just federate, that would be nice. However, for this kind of feature to work, the customer's environment would need specific configurations. Basically, they could improve the federation capabilities to handle multiple domains separately, instead of just one. Right now, if you're working with one domain, it's okay. But for multiple domains, it becomes a bit complicated. In the on-premises version, you can curate more than one domain seamlessly. However, the SaaS version of CyberArk Identity requires more configuration. Moreover, CyberArk Identity is relatively new. They haven't been in the market for more than two or three years. They're still under development and not yet a fully-fledged product. They're constantly adding features, but they haven't yet achieved complete account management capabilities for all types of accounts, which is likely due to their competition. So, while they are actively promoting it, not many customers are using CyberArk Identity yet.

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Mike Klaus

Senior Systems Analyst/Administrator at a agriculture with 1-10 employees

Straightforward to set up, good support, intuitive to use, and offers good value for the cost

The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."

"The most valuable feature of CyberArk Identity is the adaptive interface."

"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

"It has machine learning and can help clients to learn the environment and understand what is happening."

"The initial setup of CyberArk Identity was straightforward."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

More CyberArk Identity pros

"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."

"One feature that is really important to us is the ability to create secure notes."

"The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable."

"It's improved security; we don't have to worry about people storing password loosely and secure them."

"The most valuable feature for me is being able to pair applications and user permissions."

"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."

"This product helps keep us secure."

"Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too."

More LastPass pros

Cons

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"We would like to see an improvement in the ability to manage mobile devices."

"They could improve their UI and make everything more user-friendly."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."

More CyberArk Identity cons

"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."

"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."

"The ability to set up an account expiration limit/date would be very useful."

"The management through the plugin is poor. It consumes tons of client resources especially as an administrator."

"I would like to be able to reduce the log out time of the session."

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."

"LastPass has a problem syncing the passwords to all of the users."

"It is not super feature laden. It does not stand out versus the competition."

More LastPass cons

Pricing and Cost Advice

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"There is an initial license and then there is a subscription needed."

"CyberArk Identity is an expensive solution."

"The solution is cheap and I rate its pricing an eight out of ten."

"The pricing of CyberArk Identity is competitive."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

More CyberArk Identity pricing and cost advice

"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."

"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."

"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."

"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."

"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."

"The subscription model is rated at a fair price."

"I have been involved with many password managers. Passportal, Secret Server, CyberArk, and BeyondTrust. I chose LastPass for our organization because of the pricing. The organization didn't want to implement something really expensive. LastPass, for what it's offering, for the price that it's offering the service, is unbeatable."

"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."

More LastPass pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

11%

Insurance Company

Computer Software Company

14%

Financial Services Firm

11%

Insurance Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.

See all answers

What needs improvement with CyberArk Identity?

At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.

See all answers

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Comparisons

Microsoft Intune vs CyberArk Identity

Compared 20% of the time

Microsoft Entra ID vs CyberArk Identity

Compared 18% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 16% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 10% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 4% of the time

More CyberArk Identity Competitors

BeyondTrust Password Safe vs LastPass

Compared 15% of the time

Azure Key Vault vs LastPass

Compared 14% of the time

Zoho Vault vs LastPass

Compared 11% of the time

Keeper vs LastPass

Compared 9% of the time

HashiCorp Vault vs LastPass

Compared 9% of the time

More LastPass Competitors

Product Reports

CyberArk Identity

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Also Known As

Idaptive

LastPass Business, LastPass Enterprise, Lastpasss

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Auto-pilot for all your passwords

LastPass removes obstacles, letting you get back to the things you love most.

Log in and go

Once you save a password in LastPass, you'll always have it when you need it; logging in is fast and easy.

Passwordless login

Gain instant access to your LastPass vault by using the LastPass Authenticator instead of your master password.

Generate strong passwords

The built-in password generator creates long, randomized passwords that protect against hacking.

Store digital records

Insurance cards, memberships, Wi-Fi passwords... keep all your notes safe and easy to find.

Share effortlessly

Some things shouldn't be sent in a text. Conveniently and safely share passwords and notes with anyone.

Dark web monitoring

Stop worrying about data breaches. Get alerts if your personal information is at risk.

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo

CyberArk Identity vs. LastPass