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CyberArk Identity vs Oracle Identity Governance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
6.4
Oracle Identity Governance offers flexibility, but mixed ROI due to high costs and varied performance improvements compared to competitors.
By the second month, we started seeing the benefits and achieved a return on investment.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
5.5
Oracle Identity Governance's customer service varies, with regional differences affecting response times; forums often provide better solutions.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
6.9
Oracle Identity Governance is scalable for large enterprises but may face performance challenges and cost concerns under heavy loads.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
6.1
Oracle Identity Governance's stability varies, with mixed user feedback on performance, requiring adjustments and ongoing maintenance for optimal functioning.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
Oracle Identity Governance faces complexity, lacking integration, features, support, and cloud capabilities, making it resource-intensive with usability issues.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
Incorporating AI to reduce manual work would be beneficial.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
Oracle Identity Governance is costly for SMEs, with high licensing and implementation fees, but fiscal year-end discounts are available.
They are lower than some of their competitors.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Oracle Identity Governance is very expensive.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
Oracle Identity Governance offers scalable, customizable identity management with role-based access, user provisioning, and extensive integration capabilities.
Technically, the product does everything one would expect from an identity and access management platform.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
CyberArk Identity
Ranking in Identity Management (IM)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Oracle Identity Governance
Ranking in Identity Management (IM)
17th
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
69
Ranking in other categories
User Provisioning Software (8th), Mobile Identity (1st)
 

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of CyberArk Identity is 2.0%, up from 1.1% compared to the previous year. The mindshare of Oracle Identity Governance is 1.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Educational Organization
78%
Computer Software Company
6%
Financial Services Firm
4%
Healthcare Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely...
What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
They sell the solution cheaply, but setting up and maintaining it becomes very expensive. The initial pricing becomes...
What needs improvement with Oracle Identity Governance?
The solution requires too much infrastructure and should be less code-heavy. It should have more automatic deployment...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Idaptive
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about CyberArk Identity vs. Oracle Identity Governance and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.