Cybereason Endpoint Detection & Response vs ESET Inspect comparison

Cybereason and ESET are both solutions in the Endpoint Detection and Response (EDR) category. Cybereason is ranked #35 with an average rating of 8.3, while ESET is ranked #50 with an average rating of 7.0. Cybereason holds a 1.1% mindshare in EDR, compared to ESET’s 1.1% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 80% of ESET users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

3,339 Views
1,863 Comparison Views

89% willing to recommend

ESET Inspect

Read 7 ESET Inspect reviews

1,397 Views
1,050 Comparison Views

80% willing to recommend

Cybereason Endpoint Detecti...

ESET Inspect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and ESET Inspect are both competitive solutions in the endpoint detection and response market. Users are generally more satisfied with the advanced features of Cybereason but find ESET Inspect to be a superior product due to its pricing and customer support, deeming it worth the investment.

Features: Cybereason is praised for its comprehensive detection capabilities, real-time threat analysis, and advanced automated responses. ESET Inspect is highlighted for its robust threat hunting, detailed incident reporting, and powerful reporting tools.

Room for Improvement: Users suggest Cybereason needs enhanced integration capabilities, better performance optimization, and improved scalability. ESET Inspect users recommend improved scalability, more advanced machine learning algorithms, and better integration options.

Ease of Deployment and Customer Service: Cybereason is noted for its relatively straightforward deployment process but has mixed reviews about customer support effectiveness. ESET Inspect is highlighted for ease of installation and exceptional customer support.

Pricing and ROI: Cybereason is seen as having higher setup costs but offers significant ROI due to its robust features. ESET Inspect is recognized for its more competitive pricing and satisfactory ROI, with users finding its cost-effectiveness appealing.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. ESET Inspect Report (Updated: January 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. ESET Inspect

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Detection and Response (EDR)

35th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (41st)

ESET Inspect

Ranking in Endpoint Detection and Response (EDR)

50th

Average Rating

7.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.1%, down from 1.3% compared to the previous year. The mindshare of ESET Inspect is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Chad Kliewer

Information Security Officer at PTCI

We can make more informed decisions on whether an action is malicious

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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Cees Van Den Haak

ICT Manager at Bouwbedrijf de Vries en Verburg BV

A product with an easy setup phase that helps manage attacks and vulnerabilities

The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is efficient."

"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."

"The dashboard is very good and you can consider it as an interactive UI."

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."

"What I find most valuable is the clarity of the platform."

"Immediately we can pick up the computers in the network if any malicious operation that is triggered."

More Cybereason Endpoint Detection & Response pros

"The rules are the best and most useful features."

"ESET Enterprise Inspector's most valuable feature is EDR."

"The product's most valuable features are its performance and stability."

"I find the multilayered endpoint security the most valuable feature."

"Scalability-wise, it is a very good solution."

"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."

"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."

Cons

"There is room for improvement in the product features related to device control, particularly USB management."

"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."

"I would like to see improvements on the operational side, specifically in grouping."

"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."

"There can be problems with the EDI."

"It initially took some time to deploy."

"They need to improve their technical support services."

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."

More Cybereason Endpoint Detection & Response cons

"The platform's price could be better."

"It may be difficult for a first-time customer to understand all of the functions that are available to him."

"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."

"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."

"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."

"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."

"One area that needs improvement for the product is ransomware protection, which does not offer complete security."

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

"I do not have experience with the licensing of the product."

"The pricing is manageable."

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."

"In terms of pricing, it's a good solution."

"In terms of cost, this is a good choice for our needs."

More Cybereason Endpoint Detection & Response pricing and cost advice

"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."

"The platform's licensing is affordable and straightforward."

"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."

"The platform is expensive; it could be cheaper."

"I feel it is a very expensive product."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

19%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use the product for enhancing security postures by leveraging behavioral analytics and security engines effectively minimizing false positives and detecting threats.

See all answers

What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

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What do you like most about ESET Enterprise Inspector?

ESET Enterprise Inspector's most valuable feature is EDR.

See all answers

What is your experience regarding pricing and costs for ESET Enterprise Inspector?

The platform is expensive; it could be cheaper. However, it is an essential part of our network's security.

See all answers

What is your primary use case for ESET Enterprise Inspector?

We are using ESET Enterprise Inspector for security. The solution can be deployed on the cloud and on-premise. One of our clients has a large number of devices and they are using the solution on th...

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Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

February 2025

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

ESET Inspect

February 2025

Download ESET Inspect product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

ESET Enterprise Inspector

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

ESET Inspect is an essential component to help ensure the highest level of enterprise security. While standard ESET Endpoint Security provides strong protection, ESET Inspect takes your environment's security to a new dimension. A security tool is needed to help security professionals protect their sensitive data and detect and investigate security incidents, advanced threats, and targeted attacks or breaches on endpoint devices. ESET Inspect is a tool that offers the peace of mind of continuous protection and security monitoring in a powerful and easy-to-use solution.

ESET

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile

Buyer's Guide

Cybereason Endpoint Detection & Response vs. ESET Inspect

January 2025

Free Report: Cybereason Endpoint Detection & Response vs. ESET Inspect

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