Cybereason Endpoint Detection & Response vs ESET Inspect comparison

Cybereason and ESET are both solutions in the Endpoint Detection and Response (EDR) category. Cybereason is ranked #26 with an average rating of 8.2, while ESET is ranked #51 with an average rating of 7.0. Cybereason holds a 1.1% mindshare in EDR, compared to ESET’s 1.1% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 80% of ESET users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

3,074 Views
1,727 Comparison Views

89% willing to recommend

ESET Inspect

Read 7 ESET Inspect reviews

1,487 Views
1,119 Comparison Views

80% willing to recommend

Cybereason Endpoint Detecti...

ESET Inspect

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and ESET Inspect are both competitive solutions in the endpoint detection and response market. Users are generally more satisfied with the advanced features of Cybereason but find ESET Inspect to be a superior product due to its pricing and customer support, deeming it worth the investment.

Features: Cybereason is praised for its comprehensive detection capabilities, real-time threat analysis, and advanced automated responses. ESET Inspect is highlighted for its robust threat hunting, detailed incident reporting, and powerful reporting tools.

Room for Improvement: Users suggest Cybereason needs enhanced integration capabilities, better performance optimization, and improved scalability. ESET Inspect users recommend improved scalability, more advanced machine learning algorithms, and better integration options.

Ease of Deployment and Customer Service: Cybereason is noted for its relatively straightforward deployment process but has mixed reviews about customer support effectiveness. ESET Inspect is highlighted for ease of installation and exceptional customer support.

Pricing and ROI: Cybereason is seen as having higher setup costs but offers significant ROI due to its robust features. ESET Inspect is recognized for its more competitive pricing and satisfactory ROI, with users finding its cost-effectiveness appealing.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. ESET Inspect Report (Updated: January 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. ESET Inspect

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Detection and Response (EDR)

26th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (35th)

ESET Inspect

Ranking in Endpoint Detection and Response (EDR)

51st

Average Rating

7.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.1%, down from 1.3% compared to the previous year. The mindshare of ESET Inspect is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Chad Kliewer

Information Security Officer at PTCI

We can make more informed decisions on whether an action is malicious

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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Cees Van Den Haak

ICT Manager at Bouwbedrijf de Vries en Verburg BV

A product with an easy setup phase that helps manage attacks and vulnerabilities

The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"The initial setup is not overly complicated."

"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"The interface is user-friendly."

"The initial setup was easy and straightforward."

"What I find most valuable is the clarity of the platform."

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

More Cybereason Endpoint Detection & Response pros

"I find the multilayered endpoint security the most valuable feature."

"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."

"The product's most valuable features are its performance and stability."

"Scalability-wise, it is a very good solution."

"The rules are the best and most useful features."

"ESET Enterprise Inspector's most valuable feature is EDR."

"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."

Cons

"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."

"Cybereason does not have sandbox functionality."

"The network coverage becomes an issue most of the time."

"The reporting feature needs improvement."

"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."

"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."

"I would like to see improvements on the operational side, specifically in grouping."

More Cybereason Endpoint Detection & Response cons

"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."

"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."

"One area that needs improvement for the product is ransomware protection, which does not offer complete security."

"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."

"The platform's price could be better."

"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."

"It may be difficult for a first-time customer to understand all of the functions that are available to him."

Pricing and Cost Advice

"The pricing is manageable."

"In terms of cost, this is a good choice for our needs."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"I do not have experience with the licensing of the product."

"This product is somewhat expensive and should be cheaper."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"In terms of pricing, it's a good solution."

More Cybereason Endpoint Detection & Response pricing and cost advice

"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."

"I feel it is a very expensive product."

"The platform's licensing is affordable and straightforward."

"The platform is expensive; it could be cheaper."

"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

18%

Comms Service Provider

11%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...

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What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

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What do you like most about ESET Enterprise Inspector?

ESET Enterprise Inspector's most valuable feature is EDR.

See all answers

What is your experience regarding pricing and costs for ESET Enterprise Inspector?

The platform is expensive; it could be cheaper. However, it is an essential part of our network's security.

See all answers

What is your primary use case for ESET Enterprise Inspector?

We are using ESET Enterprise Inspector for security. The solution can be deployed on the cloud and on-premise. One of our clients has a large number of devices and they are using the solution on th...

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Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

March 2025

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

ESET Inspect

March 2025

Download ESET Inspect product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

ESET Enterprise Inspector

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

ESET Inspect is an essential component to help ensure the highest level of enterprise security. While standard ESET Endpoint Security provides strong protection, ESET Inspect takes your environment's security to a new dimension. A security tool is needed to help security professionals protect their sensitive data and detect and investigate security incidents, advanced threats, and targeted attacks or breaches on endpoint devices. ESET Inspect is a tool that offers the peace of mind of continuous protection and security monitoring in a powerful and easy-to-use solution.

ESET

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile

Buyer's Guide

Cybereason Endpoint Detection & Response vs. ESET Inspect

January 2025

Free Report: Cybereason Endpoint Detection & Response vs. ESET Inspect

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