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Cybereason Endpoint Detection & Response vs Symantec Endpoint Security Enterprise comparison

Cybereason and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #35 with an average rating of 8.2, while Broadcom is ranked #26 with an average rating of 8.3. Cybereason holds a 0.9% mindshare in EPP, compared to Broadcom’s 0.4% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.
Cybereason Endpoint Detecti...
Read 21 Cybereason Endpoint Detection & Response reviews
  • 3,671 Views
  • 2,049 Comparison Views
89% willing to recommend
Symantec Endpoint Security ...
Read 30 Symantec Endpoint Security Enterprise reviews
  • 1,033 Views
  • 821 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and Symantec Endpoint Security Enterprise are two leading solutions in endpoint security. Users appear more satisfied with Cybereason's advanced threat detection, while Symantec is praised for its comprehensiveness and wider range of features.

Features: Cybereason offers real-time threat intelligence, behavioral analytics, and a focus on proactive threat detection. Symantec provides a wide range of security tools, extensive integrations, and a versatile suite of features.

Room for Improvement: Cybereason could improve its setup process, reporting capabilities, and usability. Symantec should work on better resource management, reducing false positives, and making technical enhancements.

Ease of Deployment and Customer Service: Cybereason has a seamless deployment process and responsive customer support. Symantec's deployment is more complex, but it offers comprehensive documentation and robust support.

Pricing and ROI: Cybereason is cost-effective with clear ROI through proactive security measures and lower operational costs. Symantec is perceived as more expensive, but the broad feature set is seen as justifying the price.

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To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise Report (Updated: April 2025).
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (25th)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.2% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
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WAKKAS AHMAD - PeerSpot reviewer
The real-time visibility is excellent because it uses artificial intelligence and machine learning to detect advanced threats
Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I find most valuable is the clarity of the platform. It is very straightforward."
"The initial setup was easy and straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"For me, the technical support is good."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"What I find most valuable is the clarity of the platform."
More Cybereason Endpoint Detection & Response pros
"The endpoint protection features are valuable."
"The solution is useful for endpoint protection."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"The solution works well overall."
"The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you."
"The overall solution is good, particularly the detection engine. It performs well in identifying malware and conducting regular network scans. The product is easy to use."
"Simple and very scalable solution that provides endpoint security and malware protection."
"Symantec is a little bit better at remediating or preventing things in general."
More Symantec Endpoint Security Enterprise pros
 

Cons

"I feel that the product lacks reporting features and needs improvement."
"They need to improve their technical support services."
"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"There can be problems with the EDI."
More Cybereason Endpoint Detection & Response cons
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"Symantec Endpoint Security Enterprise used to be a stable product, but now that aspect needs improvement. They also used to provide good technical support, but now not so much, so that needs improvement."
"There could be a pop-up notification at the users' end whenever the software expires."
"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."
"Symantec's main priority should be enhancing their support, especially local support for different regions."
"Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."
"Needs to be more user-friendly; lacks a simple way to search data."
"I believe an improvement could be made in Symantec Endpoint Security Enterprise by incorporating a URL blocking feature within the same product. Currently, it requires a separate subscription and agent installation, which I think could be more streamlined for unified management from a single agent."
More Symantec Endpoint Security Enterprise cons
 

Pricing and Cost Advice

"This product is somewhat expensive and should be cheaper."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"The pricing is manageable."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"In terms of pricing, it's a good solution."
"In terms of cost, this is a good choice for our needs."
"I do not have experience with the licensing of the product."
More Cybereason Endpoint Detection & Response pricing and cost advice
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."
"The product is not very expensive."
"The tool fits within our budget. It is not expensive."
"The solution's license is very expensive."
"The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price."
"It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed."
"I would rate it a seven, indicating a satisfactory and moderate level. Despite being somewhat on the expensive side, it aligns with our long-standing relationship with Symantec, and we find it acceptable."
"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."
More Symantec Endpoint Security Enterprise pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
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What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
See all answers
What do you like most about Cybereason Endpoint Detection & Response?
The interface is user-friendly.
See all answers
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
See all answers
What needs improvement with Symantec Endpoint Security Enterprise?
The tool needs to improve its dashboard.
See all answers
What is your primary use case for Symantec Endpoint Security Enterprise?
We use the solution for all endpoint systems.
See all answers
 

Comparisons

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Compared 18% of the time
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Compared 10% of the time
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Compared 9% of the time
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Fortinet FortiEDR vs Cybereason Endpoint Detection & Response
Compared 5% of the time
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Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise
Compared 87% of the time
Symantec Endpoint Security vs Symantec Endpoint Security Enterprise Logo
Symantec Endpoint Security vs Symantec Endpoint Security Enterprise
Compared 13% of the time
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Product Reports

Buyer's Guide
Cybereason Endpoint Detection & Response
April 2025
Cybereason Endpoint Detection & Response reportDownload Cybereason Endpoint Detection & Response product report
Buyer's Guide
Symantec Endpoint Security Enterprise
March 2025
Symantec Endpoint Security Enterprise reportDownload Symantec Endpoint Security Enterprise product report
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
No data available
 

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom
 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Information Not Available
Buyer's Guide
Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
April 2025
Free Report: Cybereason Endpoint Detection & Response vs. Symantec Endpoint Security Enterprise
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