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Cybereason Managed Detection & Response vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.4% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.
Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automated information on zero-day threats is provided without us needing to ask."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The features are such that MDR is a part of XDR, which includes different products."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
 

Cons

"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"The main drawback is the lack of local language support in Oman."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"On the financial side, it is quite expensive."
"There is a need for greater integration of non-Microsoft devices."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
 

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"Trend Micro's solutions are considerably more expensive than competitors."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Educational Organization
7%
Computer Software Company
19%
Manufacturing Company
7%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
They have a range of pricing based on the number of licenses. More licenses mean lower prices, while fewer licenses mean higher prices. For example, Vision One endpoint security starts at about $12...
What needs improvement with Trend Micro Managed XDR?
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device secur...
 

Also Known As

Cybereason MDR
No data available
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Unigel, DHR Health
Find out what your peers are saying about Cybereason Managed Detection & Response vs. Trend Micro Managed XDR and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.