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CylanceOPTICS vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Elastic Security
Ranking in Endpoint Detection and Response (EDR)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (6th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Elastic Security is 2.4%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security ( /products/elastic-security-reviews ) is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is easy to use."
"It's pretty unintrusive"
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"You can use the solution to query certain things."
"CylanceOPTICS is pretty stable."
"The solution has a high level of trust in the industry."
"The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients."
"Elastic Security is cost-effective compared to Defender and CrowdStrike."
"It is an extremely stable solution. Stability-wise, I rate the solution a ten out of ten."
"Elastic Security is a highly flexible platform that can be implemented anywhere."
"We've found the initial setup to be quite straightforward."
"The stability of the solution is good."
"It's not very complicated to install Elastic."
"It's simple and easy to use."
 

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The product's initial setup process could be easy."
"It takes more time to investigate or dig up and understand what's going on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Too many false positives are reported."
"The Integration module could be improved. It is a pain to build integration with any product. We have to do parking and so on. It's not like other commercial solutions that use profile integration. I would also see more detection features on the SIEM side."
"This solution is very hard to implement."
"The setup process is complex. You need a solid working knowledge of networking, operating systems, and a little programming."
"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"We're using the open-source edition, for now, I think maybe they can allow their OLED plugin to be open source, as at the moment it is commercialised."
"The solution needs to be more reactive to investigations. We need to be able to detect and prevent any attacks before it can damage our infrastructure. Currently, this solution doesn't offer that."
"Upgrades currently released as stacks when it should be a plugin or an extension to save removal and reinstallation."
"There are connectors to gather logs for Windows PCs and Linux PCs, but if we have to get the logs from Syslog then we have to do it manually, and this should be automated."
 

Pricing and Cost Advice

"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"It is easy to deploy, easy to use, and you get everything you need to become operational with it, and have nothing further to pay unless you want the OLED plugin."
"Compared to other tools, Elastic Security is a cheaper solution."
"We use the open-source version, so there is no charge for this solution."
"We are using the free, open-source version of this solution."
"The product offers an amazing pricing structure. Price-wise, the product is very competitive."
"I can say that the product is cheaply priced."
"This is an open-source product, so there are no costs."
"Elastic Stack is an open-source tool. You don't have to pay anything for the components."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Since Elastic Security is community-based, it does not require significant costs. This is beneficial for SMEs as they do not need extensive budgets for security solutions.
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about CylanceOPTICS vs. Elastic Security and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.