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CylanceOPTICS vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
CylanceOPTICS' customer support is praised for higher tier expertise, though initial support can be lacking and ticket escalation problematic.
No sentiment score available
 

Room For Improvement

Sentiment score
1.5
CylanceOPTICS requires better automation, machine learning, faster response, fewer false positives, scalability, reporting, alerting, user-behavior analytics, setup, and support.
No sentiment score available
 

Scalability Issues

Sentiment score
3.4
Most organizations find CylanceOPTICS scalable, but opinions vary, especially among larger enterprises and regarding threat detection performance.
No sentiment score available
 

Stability Issues

No sentiment score available
Users rate CylanceOPTICS highly for stability and reliability, noting integration strengths but some compatibility issues with SentinelOne.
No sentiment score available
 

Valuable Features

No sentiment score available
CylanceOPTICS provides advanced AI threat response, proactive detection, auto-containment, and is lightweight, trusted, and easy to use.
No sentiment score available
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Fortinet FortiEDR
Ranking in Endpoint Detection and Response (EDR)
11th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Fortinet FortiEDR is 4.8%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
RafaelTorres - PeerSpot reviewer
Valuable for remote work security and enhances endpoint protection effectively
It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up. It is very user-friendly and easy to manage. The deployment process is quick and easy, especially in new environments. It's very fast and straightforward.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
14%
Computer Software Company
12%
Government
8%
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The solution costs less than 10,000 for 100 users. Users have to pay additional costs to have the solution on the cloud.
 

Also Known As

No data available
enSilo, FortiEDR
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Find out what your peers are saying about CylanceOPTICS vs. Fortinet FortiEDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.