We compared CylancePROTECT and SentinelOne Singularity Complete based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on user reviews, CylancePROTECT has advantages in terms of easy setup and control. It has a user-friendly interface, employs proactive AI monitoring, and has few false positives. However, it is criticized for its pricing, less user-friendly dashboard, and inadequate support and communication. On the other hand, SentinelOne Singularity Complete stands out in agent deployment, low resource usage, quick threat detection, and an intriguing interface. It also offers good value for the price, although improvements in administrative interface, stability, integration functionality, and reporting are suggested. Customer service and support for SentinelOne are generally positive, while the quality of support for CylancePROTECT is mixed.
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"The product's initial setup phase is very easy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"It secures different entry points into the network."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Its setup is simple if you have a Windows device; it is executable."
"The most valuable feature of CylancePROTECT is the support."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The solution’s AI is its most valuable feature."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"The tool's most valuable feature is EDR."
"The external drive scanning is great."
"It has good visibility features and it's straightforward."
"SentinelOne is preferred because of its great features and nominal cost."
"SentinelOne's auto-rollback feature is the most valuable."
"The ability to quickly and easily identify threats on our machines is valuable. The fact that it protects the environment as a whole is also valuable. They have the ability to identify network nodes, and they have Ranger as a component of the solution that allows us to see the whole picture. We can see on what we have SentinelOne and on what we do not."
"The solution's in-place upgrades have been very helpful."
"The solution is both stable and scalable."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The product must make the interface a little more user-friendly."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It should have better support for Windows and Mac."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The solution’s user interface could be improved."
"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."
"There are features that I would like them to add. They have little to do with endpoint protection, but if they could add encryption and DLP on, it would make it even better."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
"There is room for improvement with the management interface. It could be more user friendly."
"In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table."
"I would like to see a better control panel for the managed service side of it."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. CylancePROTECT is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylancePROTECT vs. SentinelOne Singularity Complete report.
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