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Cynet vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cynet delivers quick ROI, effective virus prevention, and automates oversight, rapidly stopping cyberattacks for various clients.
Sentiment score
3.5
Kaspersky EDR Optimum users see quick ROI, reporting a 30% return, though some find financial gains hard to measure.
 

Customer Service

Sentiment score
7.6
Cynet's 24/7 support is praised for responsiveness and knowledge, with some suggested improvements in ticket speed and regional expansion.
Sentiment score
7.0
Kaspersky's customer service is reliable, responsive, knowledgeable, timely, and multilingual, though some users experience delays or seek third-party help.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Their technical support can be improved in terms of speed when opening a ticket.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
 

Scalability Issues

Sentiment score
7.9
Cynet offers scalable, efficient endpoint management for diverse sectors, supporting cloud and on-premises installations, ensuring adaptability across industries.
Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for scalability but may require vendor input and XDR integration for improvement.
The solution is highly scalable.
Cynet is very scalable.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
 

Stability Issues

Sentiment score
8.5
Cynet is preferred for its stability and simplicity, offering reliable performance with minimal issues, appealing to many users.
Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for stability and reliability, though occasional agent disconnections were noted.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
 

Room For Improvement

Cynet needs improved mobile support, faster technical assistance, flexible reporting, better threat handling, and enhanced integrations and features.
Kaspersky EDR needs integration, scalability, compatibility improvements, unified management, easier setup, transparent pricing, and enhanced feature transparency.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation.
Occasionally, I encounter connection problems, and the signal is not very good.
 

Setup Cost

Cynet offers affordable, flexible subscriptions with high ROI, cost-effective features, and competitive pricing compared to CrowdStrike and Sentinel One.
Kaspersky Optimum offers cost-effective pricing, appealing to budget-conscious enterprises, with annual costs around €10,000 and competitive advantages.
I think the pricing of Cynet is fair and one of the better options in the market.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
 

Valuable Features

Cynet provides advanced threat detection, easy setup, and flexible pricing, appealing to small teams with low management effort.
Kaspersky Endpoint Detection offers real-time threat response, advanced dashboard, comprehensive protection, scalability, and efficient automated threat management.
The SOAR function, deception, and forensics are very useful.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
The automated response feature is particularly useful, quarantining threats based on their severity.
I use Kaspersky to protect the domain and the network, allowing or denying web categories according to business needs.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (12th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (9th), Ransomware Protection (6th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
SharjeelFarooque - PeerSpot reviewer
Great threat response, provides for proactivity, and has automated threat identification
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price is competitive, so I cannot complain about it.
What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
The value from Kaspersky is very good, especially since we recently got a special deal.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included. I use this to monitor devices from a centralized location and report any abn...
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Kaspersky Endpoint Detection and Response Optimum and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.