Datto ALTO vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Disaster Recovery as a Service category. datto is ranked #11, while Infrascale is ranked #5 with an average rating of 9.0. datto holds a 2.9% mindshare in DRS, compared to Infrascale’s 6.3% mindshare. Additionally, 100% of datto users are willing to recommend the solution, compared to 92% of Infrascale users who would recommend it.

Datto ALTO

Read 1 Datto ALTO review

372 Views
372 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 20 Infrascale Backup & Disaster Recovery reviews

4,436 Views
577 Comparison Views

92% willing to recommend

Datto ALTO

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Datto ALTO and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Microsoft, datto and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: May 2026).

Buyer's Guide

Disaster Recovery as a Service

May 2026

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Helped 896,510 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto ALTO

Ranking in Disaster Recovery as a Service

11th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Backup and Recovery (24th), Cloud Backup (22nd), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)

Mindshare comparison

As of May 2026, in the Disaster Recovery as a Service category, the mindshare of Datto ALTO is 2.9%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	6.3%
Datto ALTO	2.9%
Other	90.8%

Disaster Recovery as a Service

Featured Reviews

Duncan_Goodwin

Owner at Oxford Network Solutions, Inc

Easy to scale, reliable, reasonably price, extremely simple to use, and manage

We are a reseller and primarily use Datto ALTO for disaster recovery It is extremely simple to use, set up, and manage. They do a good job of it. The interface is very easy. It stayed the same for a long time, which makes it easy to set up and easy to work with. Technical support was superior…

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Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It stayed the same for a long time, which makes it easy to set up and easy to work with."

"Previously, we used AppAssure; we switched to Datto ALTO because it was a better product, at the same price point."

"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The initial setup was straightforward and we received support from the manufacturer."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

More Infrascale Backup & Disaster Recovery pros

Cons

"Technical support was superior when it was owned independently."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"The customer was probably down for about three days; this was a very difficult situation for us to be in."

"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other."

"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"If you have a small server, it's approximately $100 per month."

"I appreciate their pricing. We went for this solution for its pricing."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The licensing is based on how much data you have plus what appliances you need."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

13%

Construction Company

13%

Financial Services Firm

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security inte...

See all answers

What is your primary use case for Infrascale Platform?

Infrascale Backup & Disaster Recovery serves as my primary disaster recovery management platform, with a focus on ransomware protections and ransomware recovery. I have used Infrascale Backup &...

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

May 2026

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Buyer's Guide

Infrascale Backup & Disaster Recovery

May 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

ALTO

Infrascale Platform

Overview

Datto ALTO is a versatile data backup and disaster recovery service designed for streamlined data protection and business continuity, ideal for small to medium businesses seeking reliable IT infrastructure support.

Datto ALTO offers businesses an all-in-one platform for preserving critical data, with features supporting full system snapshots, easy file restores, and hybrid cloud deployment. It provides instant virtualization, allowing businesses to quickly recover from digital disruptions and ensure minimal downtime, making it a trusted choice for safeguarding operations.

What features should users expect?

Hybrid Cloud Backup: Combines local and cloud backups to ensure robust data protection.
Instant Virtualization: Enables quick recovery with virtual server creation to maintain business functions.
Screenshot Verification: Validates backup integrity to prevent data loss and ensure reliability.
Incremental Backup: Efficient data management by updating only changes to existing backups.

Which benefits and ROI should reviews highlight?

Cost-Effectiveness: Offers affordable data protection with scalable pricing.
Data Security: Delivers robust encryption and secure storage, boosting confidence in data safety.
Downtime Reduction: Minimizes business interruptions with fast recovery options.
User-Friendly Setup: Simple deployment and management save time and resources.

Datto ALTO is particularly advantageous in finance, healthcare, and retail industries where data compliance and reliability are critical. Its implementation ensures adherence to data regulations and enhances resilience against technical failures, contributing to continuous and compliant operational performance.

datto

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

May 2026

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