Try our new research platform with insights from 80,000+ expert users

Datto Cloud Continuity vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Cloud Continuity
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Cloud Backup (20th)
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
5th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of February 2025, in the Disaster Recovery (DR) Software category, the mindshare of Datto Cloud Continuity is 0.8%, down from 1.3% compared to the previous year. The mindshare of VMware Live Recovery is 9.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.
Siva Kuppala - PeerSpot reviewer
Offers simplified management and automated recovery process, which reduces the need for manual intervention during a disaster
Automated recovery is one good feature, SRM also offers simplified management. It has a centralized interface for configuring, testing, and executing disaster recovery plans across multiple sites. This means management from a single point, even for many sites. Recovery plans can be different for customers. So, another important feature is the policy-based protection within SRM. Recovery plans can be customized based on business requirements, including Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). These objectives might differ between industries – healthcare might need a more aggressive RPO, for instance. Additionally, SRM offers failback capabilities and reporting features for compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has the capability to scale well."
"The platform provides a faster backup process."
"The product's initial setup phase is easy."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"SRM's best feature is automation."
"The product functionality is fairly high-quality."
"The UI is very user-friendly and testing is easy."
"Its capability to schedule, write and configure the recovery and scheduled steps, such that you don't have to come in and start manually trying to recover the entire machine. You just push a button to recover the VMware and everything is done."
"It has a good and effective user interface."
"The most valuable features are the backup and disaster recovery services."
"Our systems fail over using SRM. So, we do a big bang DR, which is biannual, and we fail over our fairly massive Epic electronic health record (EHR) and our core applications. It takes us about 30 minutes to fail over using SRM, which is pretty good. In most hospitals that have Epic installed, Epic does the audit to make sure that we can fail over if something were to happen. Normally, sites will have a DR solution specific to the EHR, but right now, our pain point is the third-party tier-one clinical applications."
"The most valuable feature of the solution is the integration part, along with the subsequent hardware."
 

Cons

"I don't have any feedback to provide in terms of features that may be lacking."
"The product's scalability features could be even better."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration."
"The solution could improve by removing some of the limitations we have been facing. There could be better integrated."
"They could enhance the automation features for the product."
"The improvements should be as per customer requirements."
"The technical support is not quick enough to respond when a user tries to contact them."
"For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment."
"In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product."
"The user experience could be more friendly."
 

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."
"The cost of SRM is a little bit high, especially for smaller companies."
"Mature products like VMware SRM often have higher costs."
"The licensing costs for the product are perpetual in nature. A person needs to buy the license only once there is a need to buy support on a yearly basis. The licensing cost for VMware SRM is expensive."
"I would say VMware Cloud Disaster Recovery is very expensive in comparison with other available virtualization solutions."
"Licensing costs explode after 75 VMs."
"VMware SRM is quite expensive."
"The cost of SRM is on par with market rates."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
17%
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
The solution is pretty expensive after the changes, and it depends on the size of the customer if it's worth it. Larger enterprise customers can automate several features, making it cost-effective.
What needs improvement with VMware Cloud Disaster Recovery?
The licenses need to be easier to quote. At the moment, it is complicated with all the changes. The pricing structure is pretty expensive, especially after the recent changes, and it's important fo...
 

Also Known As

Datto Cloud Continuity for PCs
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Information Not Available
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Datto Cloud Continuity vs. VMware Live Recovery and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.