Dell CloudIQ vs ManageEngine IT360 comparison

Dell Technologies and ManageEngine are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while ManageEngine is ranked #75. Dell Technologies holds a 1.0% mindshare in IM, compared to ManageEngine’s 0.1% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,624 Views
1,076 Comparison Views

90% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

139 Views
116 Comparison Views

100% willing to recommend

Dell CloudIQ

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Dell CloudIQ compete in the IT management space. ManageEngine IT360 seems to have an edge in pricing with scalable options, while Dell CloudIQ leads with advanced features and smart insights.

Features: ManageEngine IT360 offers comprehensive network, server, and application monitoring with real-time analytics and integrated ITIL processes. Dell CloudIQ provides in-depth storage analytics, predictive insights, and AI-driven operational management, focusing on smart insights and automation.

Room for Improvement: ManageEngine IT360 could enhance its cloud integration capabilities and improve the automation of updates and insights. Additionally, expanding storage analytics features could broaden its appeal. Dell CloudIQ may benefit from more competitive pricing options for smaller businesses and a more straightforward on-premises deployment model. Expanding its real-time network and server monitoring capabilities could enhance its completeness.

Ease Of Deployment and Customer Service: ManageEngine IT360 offers straightforward on-premises deployment with dedicated support services for quick setup. Dell CloudIQ, being cloud-based, allows for seamless integration and automatic updates, complemented by robust online support. ManageEngine’s on-prem model provides more control, while Dell CloudIQ’s cloud approach and efficient support suit modern infrastructures.

Pricing and ROI: ManageEngine IT360 incurs a lower initial setup cost with scalable pricing, favoring smaller enterprises and ensuring quicker ROI. Dell CloudIQ’s pricing reflects its advanced features and offers significant long-term value for larger organizations needing robust storage solutions. ManageEngine IT360 is attractive for budget-conscious teams, while Dell CloudIQ provides compelling returns for complex environments.

To learn more, read our detailed Dell CloudIQ vs. ManageEngine IT360 Report (Updated: April 2025).

Buyer's Guide

Dell CloudIQ vs. ManageEngine IT360

April 2025

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Helped 848,476 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

75th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (105th), IT Asset Management (34th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.2% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is clear and user-friendly."

"Has really nice roll-up dashboards."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"The tool for forecasting capacity is valuable."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

More Dell CloudIQ pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

"It is easy to identify and collect information from all of the nodes on the network."

Cons

"The reporting capabilities of this solution could be improved."

"PowerScale is the only file system offered and that is limiting."

"It can improve the reporting facility to create custom reports or dashboards."

"The process of upgrading could be streamlined."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"In terms of improvement, they should enhance the product range."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

More Dell CloudIQ cons

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

16%

Financial Services Firm

12%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

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What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

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Comparisons

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Compared 23% of the time

HPE OneView vs Dell CloudIQ

Compared 22% of the time

Datadog vs Dell CloudIQ

Compared 9% of the time

OpsRamp vs Dell CloudIQ

Compared 7% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 7% of the time

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Ixia Network Packet Brokers vs ManageEngine IT360

Compared 53% of the time

Gigamon Deep Observability Pipeline vs ManageEngine IT360

Compared 47% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2025

Download Dell CloudIQ product report

Buyer's Guide

Network Monitoring Software

March 2025

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

North Carolina State University

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Dell CloudIQ vs. ManageEngine IT360

April 2025

Free Report: Dell CloudIQ vs. ManageEngine IT360

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