Dell CloudIQ vs Splunk Observability Cloud comparison

Dell Technologies and Splunk are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #20 with an average rating of 8.6, while Splunk is ranked #10 with an average rating of 8.5. Dell Technologies holds a 1.0% mindshare in IM, compared to Splunk’s 1.0% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,649 Views
1,125 Comparison Views

90% willing to recommend

Splunk Observability Cloud

Read 50 Splunk Observability Cloud reviews

1,734 Views
1,047 Comparison Views

94% willing to recommend

Dell CloudIQ

Splunk Observability Cloud

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Executive SummaryUpdated on Feb 6, 2025

Splunk Observability Cloud and Dell CloudIQ compete in the observability and monitoring space. Splunk Observability Cloud has a broader scope with advanced data handling capabilities, while Dell CloudIQ is more specialized for Dell environments, offering a streamlined experience through deep Dell integration.

Features: Splunk Observability Cloud offers advanced log searching, custom dashboard creation, and real-time troubleshooting. It supports integration across various platforms for comprehensive data analysis. Dell CloudIQ provides centralized monitoring, predictive analytics, and detailed health status alerts, designed specifically for Dell infrastructure management.

Room for Improvement: Splunk Observability Cloud could improve its ease of use, cost-effectiveness, and third-party integration. Users encounter challenges with complex configurations and high licensing costs. Dell CloudIQ could enhance its reporting capabilities, broader system compatibility beyond Dell, and support for legacy infrastructure, which limits its use in diverse IT settings.

Ease of Deployment and Customer Service: Splunk Observability Cloud offers flexible deployment options but can be complex to configure. Its customer service has mixed reviews, with some noting quick responses while others see room for support improvements. Dell CloudIQ is straightforward to deploy in Dell environments, generally integrating smoothly. Customer support experiences vary based on issues faced.

Pricing and ROI: Splunk Observability Cloud is seen as expensive, with a high licensing cost but often results in positive ROI due to enhanced efficiency and visibility. In contrast, Dell CloudIQ, included with Dell products at no extra cost, offers strong ROI mainly through cost savings within existing Dell infrastructures, though it may not appeal to mixed environment users.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: January 2025).

Buyer's Guide

IT Infrastructure Monitoring

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.0%, down from 1.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Has really nice roll-up dashboards."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The tool for forecasting capacity is valuable."

"The dashboard is clear and user-friendly."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

More Dell CloudIQ pros

"The most valuable features are troubleshooting and optimizing application performance."

"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"The tool's stability is great."

"The solution monitors attacks or unauthorized access to the information we want to protect."

"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."

More Splunk Observability Cloud pros

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"PowerScale is the only file system offered and that is limiting."

"The reporting capabilities of this solution could be improved."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"The process of upgrading could be streamlined."

More Dell CloudIQ cons

"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."

"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."

"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."

"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."

"There is room for improvement in the alerting system, which is complicated and has less documentation available."

"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."

"Splunk isn't an ideal tool for application performance management due to the extensive setup required."

"There is a lot of room for improvement with the automation."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"The price of Slunk APM is less than some of its competitors."

"Splunk APM is expensive."

"Splunk has been fairly expensive, but it has been predictable."

"It appears to be expensive compared to competitors."

"Splunk Infrastructure Monitoring is an expensive solution."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"The pricing is based on several factors, including the scale of deployment."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

15%

Financial Services Firm

10%

Government

Financial Services Firm

18%

Computer Software Company

16%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Dell CloudIQ?

Fewer vulnerabilities have been observed in the four years we have used the solution.

See all answers

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...

See all answers

What is your primary use case for SignalFx?

The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 21% of the time

Cisco Intersight vs Dell CloudIQ

Compared 21% of the time

Datadog vs Dell CloudIQ

Compared 10% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 9% of the time

Lenovo XClarity Orchestrator vs Dell CloudIQ

Compared 8% of the time

More Dell CloudIQ Competitors

Observe vs Splunk Observability Cloud

Compared 23% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 8% of the time

Dynatrace vs Splunk Observability Cloud

Compared 6% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 5% of the time

Amazon CloudWatch vs Splunk Observability Cloud

Compared 5% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

January 2025

Download Dell CloudIQ product report

Buyer's Guide

Splunk Observability Cloud

January 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

North Carolina State University

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

IT Infrastructure Monitoring

January 2025

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