DocStar ECM vs OpenText Documentum comparison

Epicor and OpenText are both solutions in the Enterprise Content Management category. Epicor is ranked #24, while OpenText is ranked #2 with an average rating of 7.8. Epicor holds a 0.3% mindshare in ECM, compared to OpenText’s 12.6% mindshare. Additionally, 100% of Epicor users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

DocStar ECM

Read 7 DocStar ECM reviews

135 Views
67 Comparison Views

100% willing to recommend

OpenText Documentum

Read 31 OpenText Documentum reviews

3,426 Views
2,572 Comparison Views

83% willing to recommend

DocStar ECM

OpenText Documentum

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

OpenText Documentum and DocStar ECM are in the enterprise content management category, with OpenText Documentum having an edge in scalability and integration, fitting larger organizations.

Features: OpenText Documentum provides advanced workflow automation, robust compliance management, and scalability. DocStar ECM offers intuitive document capture, powerful search functionality, and cost-effectiveness.

Ease of Deployment and Customer Service: DocStar ECM offers straightforward deployment and exemplary customer service, including flexible cloud-based options. OpenText Documentum, although offering extensive customization, requires more complex and lengthier deployment.

Pricing and ROI: OpenText Documentum includes a higher initial setup cost, justified by extensive features for large enterprises seeking tailored solutions. DocStar ECM provides competitive pricing with faster ROI, appealing to budget-conscious businesses.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2025).

Buyer's Guide

Enterprise Content Management

March 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocStar ECM

Ranking in Enterprise Content Management

24th

Average Rating

9.6

Number of Reviews

Ranking in other categories

Document Management Software (19th)

OpenText Documentum

Ranking in Enterprise Content Management

2nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of DocStar ECM is 0.3%, down from 0.3% compared to the previous year. The mindshare of OpenText Documentum is 12.6%, up from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

it_user255402

President/Owner with 51-200 employees

It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.

Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…

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Sunil Mudambi

Founder & Managing Director at 3 Cubed Business Consulting Pte Ltd

Saves time and increases an organization's productivity

It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

19%

Computer Software Company

12%

Government

12%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

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What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

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What needs improvement with OpenText Documentum?

The price is quite high as the licensing prices are significant.

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Comparisons

No data available

SharePoint vs OpenText Documentum

Compared 23% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 19% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Alfresco vs OpenText Documentum

Compared 11% of the time

Hyland OnBase vs OpenText Documentum

Compared 8% of the time

Product Reports

Buyer's Guide

DocStar ECM

April 2025

Download DocStar ECM product report

Buyer's Guide

OpenText Documentum

March 2025

Download OpenText Documentum product report

Also Known As

docSTAR eclipse

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Helping businesses translate vision into action for more than 20 years, DocStar offers delivers a flexible and innovative enterprise content management and process automation platform. Easy to implement and use—both in the cloud and on premises—DocStar proven technology and global process expertise empowers organizations to operate at peak performance, navigate change, and grow. By scaling and modernizing operations and enabling greater collaboration, DocStar allows data and transactions to flow efficiently throughout your organization. With increased visibility among employees, customers, and partners, we deliver better business outcomes such as increased auditability and greater ease of compliance.

Epicor

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

March 2025

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