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DocuSign CLM vs Hyland OnBase comparison

 

Categories and Ranking

DocuSign CLM
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Contract Management Software (3rd)
Hyland OnBase
Average Rating
8.0
Number of Reviews
11
Ranking in other categories
Business Process Management (BPM) (16th), Enterprise Content Management (6th), Low-Code Development Platforms (14th)
 

Mindshare comparison

DocuSign CLM and Hyland OnBase aren’t in the same category and serve different purposes. DocuSign CLM is designed for Contract Management Software and holds a mindshare of 10.3%, down 12.5% compared to last year.
Hyland OnBase, on the other hand, focuses on Business Process Management (BPM), holds 0.3% mindshare, down 0.4% since last year.
Contract Management Software
Business Process Management (BPM)
 

Featured Reviews

JW
Jul 15, 2018
Our contracts are moving from draft to full authorization significantly faster now
We needed to create a central repository for contracts. We needed a way to drive consistency into how contracts were drafted (formal templates). We needed to accelerate the end-to-end process Our contracts are moving through the process, from draft to full authorization, 340 percent faster than…
Srinivas Rao Kagitha - PeerSpot reviewer
Jul 18, 2024
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"OnBase is reasonably priced."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Government
13%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
The solution costs around $5,000 per month. It is very relative.
What needs improvement with Hyland OnBase?
The solution’s initial setup is a little complex. The look and feel need improvement as well.
 

Comparisons

 

Also Known As

No data available
OnBase
 

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Overview

 

Sample Customers

Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital