DocuSign CLM vs IBM FileNet comparison

The compared Docusign and IBM solutions aren't in the same category. Docusign is ranked #3 in CMS , and holds a 10.1% mindshare in the category. IBM is ranked #4 in ECM , with an average rating of 8.0, and holds a 10.5% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 91% of IBM users who would recommend it.

DocuSign CLM

Read 1 DocuSign CLM review

492 Views
429 Comparison Views

100% willing to recommend

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

DocuSign CLM

IBM FileNet

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuSign CLM

Average Rating

9.0

Number of Reviews

Ranking in other categories

Contract Management Software (3rd)

IBM FileNet

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Enterprise Content Management (4th)

Mindshare comparison

DocuSign CLM and IBM FileNet aren’t in the same category and serve different purposes. DocuSign CLM is designed for Contract Management Software and holds a mindshare of 10.1%, down 12.5% compared to last year.
IBM FileNet, on the other hand, focuses on Enterprise Content Management, holds 10.5% mindshare, up 9.7% since last year.

Contract Management Software

Enterprise Content Management

Featured Reviews

Jeanette Wayne

Senior Director, Chief of Staff & Program Management Office (PMO) at a transportation company with 501-1,000 employees

Our contracts are moving from draft to full authorization significantly faster now

* The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. * The search feature needs to be a bit more robust, to facilitate complex search functions. * Integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items and that they are integrated into their roadmap.

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Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

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What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

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Comparisons

SirionLabs vs DocuSign CLM

Compared 26% of the time

DocuSign Gen vs DocuSign CLM

Compared 21% of the time

Lexion vs DocuSign CLM

Compared 16% of the time

Icertis Contract Management vs DocuSign CLM

Compared 12% of the time

Determine Contract Lifecycle Management vs DocuSign CLM

Compared 9% of the time

More DocuSign CLM Competitors

OpenText Extended ECM vs IBM FileNet

Compared 18% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

SharePoint vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Alfresco vs IBM FileNet

Compared 6% of the time

More IBM FileNet Competitors

Product Reports

No data available

Buyer's Guide

IBM FileNet

April 2025

Download IBM FileNet product report

Overview

SpringCM's platform manages contracts, documents and all types of content. SpringCM includes powerful workflow, mobile and security features that eliminate time-consuming manual steps in critical business processes.

Docusign

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Sample Customers

Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

We monitor all Contract Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.