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Druva Phoenix vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Cloud Backup
16th
Ranking in SaaS Backup
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th)
N-able Cove Data Protection
Ranking in Cloud Backup
17th
Ranking in SaaS Backup
9th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (30th), MSP Backup (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.7%, up from 0.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitively say that we have been able to make our people more productive by at least 30%."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The initial setup was very straightforward."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The most valuable feature of N-able Cove Data Protection is its ease of use."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
 

Cons

"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"We would like to have better reporting."
"There aren’t any challenges. Regarding the additional features, Cove is limited to disaster recovery with Azure. It would be great to make disaster recovery compatible with AWS."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"A disaster recovery console would be an improvement for the product."
"A feature I'd like to see would be a more customizable admin console."
 

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."
"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"The price isn't extreme, but I'd love to pay less."
"The cost is around ten dollars per workstation a month and that includes a certain amount of data."
"The pricing is very competitive and it's well worth the price."
"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
21%
Manufacturing Company
8%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

CloudRanger
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Druva Phoenix vs. N-able Cove Data Protection and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.