Druva Phoenix vs NetApp Cloud Backup comparison

Druva and NetApp are both solutions in the Cloud Backup category. Druva is ranked #16 with an average rating of 8.6, while NetApp is ranked #23 with an average rating of 9.0. Druva holds a 0.7% mindshare in CB, compared to NetApp’s 0.3% mindshare. Additionally, 87% of Druva users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Druva Phoenix

Read 7 Druva Phoenix reviews

649 Views
509 Comparison Views

87% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

340 Views
277 Comparison Views

100% willing to recommend

Druva Phoenix

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Druva Phoenix and NetApp Cloud Backup are competing cloud-based data protection solutions. Druva Phoenix has an upper hand in ease of use and cloud-native infrastructure integration, while NetApp Cloud Backup offers more advanced features for hybrid environments.

Features: Druva Phoenix includes automated backup scheduling, global deduplication, and cloud-native disaster recovery. NetApp Cloud Backup provides strong integration with NetApp storage systems, incremental-forever backups, and seamless data movement between on-prem and cloud environments.

Ease of Deployment and Customer Service: Druva Phoenix offers straightforward cloud-based deployment without the need for on-premises hardware, making setup quick and easy. Its customer support is responsive and effective. NetApp Cloud Backup requires more detailed initial configuration but supports diverse data environments. While Druva Phoenix offers easier deployment, NetApp's configuration supports comprehensive setups.

Pricing and ROI: Druva Phoenix offers a cost-efficient subscription model with predictable costs and a competitive ROI for cloud-focused enterprises. NetApp Cloud Backup, although potentially more expensive due to its extensive functionalities, provides significant ROI for organizations leveraging existing NetApp ecosystems. Druva Phoenix attracts budget-conscious organizations, while NetApp Cloud Backup justifies higher costs with versatile hybrid capabilities.

To learn more, read our detailed Druva Phoenix vs. NetApp Cloud Backup Report (Updated: April 2025).

Buyer's Guide

Druva Phoenix vs. NetApp Cloud Backup

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

16th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th), SaaS Backup (7th)

NetApp Cloud Backup

Ranking in Cloud Backup

23rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (29th), Deduplication Software (10th), Disk Based Backup Systems (4th), Cloud Storage Gateways (5th)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.7%, up from 0.6% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Ratnodeep Roy

Lead Consultant at Stratogent

Patch-based system, offers network flexibility but Logs are not very informative for regular users

The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

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Abbasi Poonawala

Chief Enterprise Architect at Bank in KSA/JPMORGAN

Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications

One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well. NetApp Cloud Backup Manager should help to get this integrated seamlessly with other applications, meaning that it will populate the data around the different parameters. These parameters could be things like the retention period, the backup schedule, or anything. It might be an ITSM ticket, where it's a workflow that is triggered somewhere, and the ITSM ticket has been created for a particular environment like my development environment, an INT environment, or a UAT environment. This kind of process needs to integrate well with my own application, and there are some challenges. For example, if it allows for consuming of RESTful APIs, that's how we will usually integrate, but there are certain challenges when it comes to integrating with our own application around KPIs, whether it's business KPIs or technical KPIs. What I want is to populate that data from my own applications. So we have have the headroom in the KPI, and we have the throughput, the volumes, the transactions per second, etc., which are all defined. And these are the global parameters. They affect all the lines of business. It's a central application that is consumed by most of the lines of business and it's all around the KPIs. Earlier, it used to be based on Quest Foglight, which is an application that was taken up and customized. It was made in-house as a core service, and used as a core building block. But our use of Quest Foglight has become a bit outdated. There is no more support available, and it's been there as a kind of legacy application for more than ten years now in the organization. And now it get down to the question: Is this an investment or will we need to divest ourselves of it? So there has to be an option to remediate it out. In that case, one possibility is to integrate the existing application and it gets completely decommissioned. Here it would help if there were some better ways of defining or handling the KPIs in the Cloud Manager, so that most of the parameters are not defined directly by me. Those will be the global parameters that are defined across all the lines of business. There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be. Most of the time, when things aren't working out, we need dedicated engineers to be put in for the entire integration. And then it becomes more of a challenge on top of everything. So if the Cloud Manager isn't being fed all the kinds of parameters from the backup strategy around the ITSM and incident tickets, or backup schedules, or anything related to the backup policies, then it takes a while. Ideally, I would want it to be read directly from our in-house applications. And this is more to do with our kind of product processes; that is, it's not our own choice to decide. The risk management team has mandated this as part of the compliance, that we have to strictly enforce the KPIs, the headroom, and the rest of the global parameters which are defined for the different lines of business. So if my retention period changes from seven years to, let's say, 10 years or 15 years, then those rules have to be strictly enforced. Ultimately, we would like better support for ITSM. The ITSM tools like ServiceNow or BMC Remedy are already adding multiple new features, so they have to be upgraded over a period of time, and that means NetApp has to provision for that and factor it in. Some of the AI-based capabilities are there now, and those things have to be incorporated somehow. One last thing is that NetApp could provide better flash storage. Since they're already on block storage and are doing well in that segment, it makes sense that they will have to step up when it comes to flash array storage and so on. I have been evaluating NetApp's flash array storage solutions versus some others like Toshiba's flash array and Fujitsu's storage array, which are quite cost-effective.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

"Druva Phoenix is easy to use and easy to start with."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"The initial setup was very straightforward."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

"Scalability is very good."

Cons

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"The product's pricing needs to be improved."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"Integration and reporting could be improved."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

"Cost could be lower."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Manufacturing Company

18%

Computer Software Company

16%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Druva Phoenix?

Druva Phoenix is easy to use and easy to start with.

See all answers

What needs improvement with Druva Phoenix?

The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.

See all answers

What is your primary use case for Druva Phoenix?

We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.

See all answers

What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

See all answers

Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

See all answers

Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

See all answers

Comparisons

Druva inSync vs Druva Phoenix

Compared 27% of the time

Rubrik vs Druva Phoenix

Compared 21% of the time

AWS Backup vs Druva Phoenix

Compared 9% of the time

Dell PowerProtect Data Manager vs Druva Phoenix

Compared 9% of the time

N2WS Backup & Recovery vs Druva Phoenix

Compared 8% of the time

More Druva Phoenix Competitors

Dell PowerProtect Data Manager vs NetApp Cloud Backup

Compared 49% of the time

NetApp Cloud Volumes ONTAP vs NetApp Cloud Backup

Compared 28% of the time

Rubrik vs NetApp Cloud Backup

Compared 23% of the time

More NetApp Cloud Backup Competitors

Product Reports

Buyer's Guide

Druva Phoenix

April 2025

Download Druva Phoenix product report

Buyer's Guide

Cloud Backup

April 2025

Download NetApp Cloud Backup product report

Also Known As

CloudRanger

No data available

Overview

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

NetApp Cloud Backup is a fully integrated service for cloud backup and restoration. It was created to comply fully with NetApp's native data management software ONTAP, used for hybrid cloud experience. NetApp Cloud Backup is used to create backup and restoration for the protection and archiving of data, databases, and virtual machines related to the Cloud and On-Premises data in ONTAP. The way NetApp Cloud Backup works is by automatically creating block-level incremental backups. This ensures that the created backups are very fast and easy to restore. It is suitable for data protection regarding on-premises software as well as in the public cloud. NetApp Cloud Backup provides users with the ability to protect their cloud data at affordable prices and with a user-friendly interface so they don't need a lot of technical knowledge to be able to secure their cloud storage.

The copies created by NetApp Cloud Backup can be stored in the user's personal object storage in the cloud as well as on premises with StorageGRID - NetApp's storage platform. The backup copies can be restored to the original source or to a different source in Cloud Volumes ONTAP. NetApp Cloud Backup provides backups to AWS, Azure, and Google Cloud.

NetApp Cloud Backup Features

The features NetApp Cloud Backup provides include:

Data recovery: NetApp Cloud Backup provides restoration of individual files as well as full volume recovery, based on the user's needs. The data can be retrieved from a specific point in time, giving clients even more assurance that their cloud-stored data can and will be saved.
Indexed catalog: Another feature that NetApp Cloud Backup offers is a search catalog, providing multiple search criteria and the ability to locate a file across all backups.
Various archival tiers: This feature provides the ability for multi-cloud support, including top services like Google Cloud Storage Archive, Glacier Deep Archive, Amazon S3 Glacier, and Azure Archive Storage.
Encryption: End-to-end encryption allows users to feel more secure about their data.
Cloud technology features: Additional features regarding cloud technology include the options for movement from CAPEX to OPEX and mixing BYOL and PAYGO.

NetApp Cloud Backup Benefits

In addition to enhanced security and protection from malicious attacks, the advantages of using NetApp Cloud Backup include:

Aligns with the 3-2-1 backup strategy
Various levels of protection of data, including encryption and full customer control
Protection against ransomware, using different security methods
A wide variety of supported workloads, including databases, VMs, applications, NAS, and K8s

Reviews from Real Users

Abbasi P., a User at a financial services firm, likes that NetApp Cloud Backup is a completely agentless solution.

A Service Manager at a tech services company values its stability, scalability, and good technical support.

NetApp

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Information Not Available

Buyer's Guide

Druva Phoenix vs. NetApp Cloud Backup

April 2025

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