EdgeVerve AssistEdge RPA vs IBM Robotic Process Automation (RPA) comparison

EdgeVerve AssistEdge RPA vs. IBM Robotic Process Automation (RPA)

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Categories and Ranking

EdgeVerve AssistEdge RPA

Ranking in Robotic Process Automation (RPA)

30th

Average Rating

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of EdgeVerve AssistEdge RPA is 0.7%, down from 0.8% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

Jan 3, 2023

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Karinne Carnevalli De Almeida

Consultant at Universidade Federal Fluminense

Apr 3, 2023

User-friendly interface and good stability

I used it in 2018 in a company that specialized in medical services. They used it for accounting and payments It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities. There are a few areas that could use improvement. Firstly, the cost of IBM RPA is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good email automation and XL automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The solution is scalability."

"The feature I found most valuable is the TCO."

"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

"It is a good tool for automation."

"IBM Robotic Process Automation is very easy to use."

"It's integrated with all the other products within the Salesforce ecosystem."

"The solution's ease of use is its most valuable aspect."

"The quality is great! It's very strong and has a very strong platform."

More IBM Robotic Process Automation (RPA) pros

Cons

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Lacks integration with third party tools."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"I would like to have more flexibility in connecting the platform with third-party systems."

"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."

"There are certain limitations in the solution for screen reading."

"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."

"The time it takes for approvals, and risk analysis could be faster."

"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."

"The product must be promoted more."

"IBM’s support should improve response time."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"The pricing is reasonable."

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"IBM RPA is cheaper than other tools."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"The product has a yearly licensing fee."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The pricing is reasonable for this solution."

"The product is reasonably priced compared to other tools."

More IBM Robotic Process Automation (RPA) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

26%

Financial Services Firm

13%

Energy/Utilities Company

13%

Computer Software Company

11%

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities for any company, so we're still b...

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistEdge to process and compare data on websites. Then, there is a process automation...

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

UiPath vs EdgeVerve AssistEdge RPA

Comparisons

Compared 57% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 21% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Blue Prism vs EdgeVerve AssistEdge RPA

Compared 10% of the time

More EdgeVerve AssistEdge RPA Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 33% of the time

UiPath vs IBM Robotic Process Automation (RPA)

Compared 28% of the time

Automation Anywhere vs IBM Robotic Process Automation (RPA)

Compared 26% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 13% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Robotic Process Automation (RPA)

Download EdgeVerve AssistEdge RPA product report

IBM Robotic Process Automation (RPA)

Download IBM Robotic Process Automation (RPA) product report

IBM Robotic Process Automation (RPA) report

Also Known As

AssistEdge RPA

IBM RPA

Learn More

Infosys

IBM

Overview

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

Sample Customers

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

The Hanover Insurance Group

EdgeVerve AssistEdge RPA vs. IBM Robotic Process Automation (RPA)