EdgeVerve AssistEdge RPA and IBM Robotic Process Automation compete as leading RPA solutions. While EdgeVerve is favored for its pricing and support, IBM stands out for its extensive features, offering a superior value proposition despite a higher cost.
Features: EdgeVerve AssistEdge RPA offers intuitive automation capabilities with seamless integration and a role-based working model for tracking. It simplifies operations through shared UI for maximum efficiency. IBM Robotic Process Automation provides advanced cognitive automation, AI-driven insights, and integrates well with hybrid clouds. It offers powerful cognitive abilities with real-time dashboards and seamless orchestration between bots and human tasks.
Room for Improvement: EdgeVerve AssistEdge RPA could improve by enhancing AI/ML capabilities and refining exception handling for complex processes. It may also benefit from more user training resources. IBM Robotic Process Automation could streamline deployment complexity and offer greater affordability. It may require improvements in user interface customization and greater flexibility in licensing terms.
Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA is praised for easy deployment and its responsive support team, making implementation straightforward. IBM Robotic Process Automation, though complex due to its advanced features, provides extensive customer service to aid implementation with detailed guidance and resources.
Pricing and ROI: EdgeVerve AssistEdge RPA offers lower setup costs, delivering quicker ROI, appealing to budget-conscious organizations. IBM Robotic Process Automation requires a higher initial investment but offers comprehensive features that drive substantial long-term ROI.
| Product | Market Share (%) |
|---|---|
| IBM Robotic Process Automation (RPA) | 2.9% |
| EdgeVerve AssistEdge RPA | 0.9% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.
AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
