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Elastic Security vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Elastic Security often delivers positive ROI within two years, though user satisfaction and views on cost-effectiveness vary.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.3
Elastic Security feedback is mixed; users praise community support, yet criticize inconsistent technical support and seek faster solutions.
Sentiment score
7.0
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
Providing necessary assistance efficiently.
 

Scalability Issues

Sentiment score
7.3
Elastic Security is scalable and adaptable, suitable for diverse business needs, though skilled personnel are important for effective management.
Sentiment score
7.6
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Stability Issues

Sentiment score
7.6
Elastic Security is stable and reliable, though challenges arise with big data and real-time usage without proper configuration.
Sentiment score
8.4
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Elastic Security faces challenges in setup, AI integration, permissions management, user support, and requires improved dashboards and cost-efficiency.
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
 

Setup Cost

Elastic Security offers a free open-source option with enterprise features based on usage, making it cost-effective for enterprises.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Elastic Security is considered cost-effective, especially at lower EPS levels.
 

Valuable Features

Elastic Security is praised for fast search, scalability, machine learning, customization, integration, and user-friendly, cost-effective features.
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
 

Categories and Ranking

Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
Log Management (5th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (6th), Extended Detection and Response (XDR) (8th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Elastic Security is 7.5%, down from 9.8% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nikhil-Kumar - PeerSpot reviewer
Customizable with great dashboards but the premium support is poor
The initial setup can be complex if you don't have technical knowledge. However, once it is deployed, it works well. I'm not sure how long it took to deploy. I wasn't there when it was set up and configured. We have an internal team that handles deployment and maintenance. It doesn't require too many people to deploy. Five or six people would be enough. However, for 24/7 monitoring, you need to have someone always on it.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
University
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

Elastic SIEM, ELK Logstash
FireEye Helix, FireEye Threat Analytics
 

Learn More

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Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Elastic Security vs. Trellix Helix and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.