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Splunk Enterprise Security vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Splunk Enterprise Security cuts costs and boosts efficiency with automation, threat response, and real-time insights, enhancing user satisfaction.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
For smaller organizations, other products may provide better value for money.
 

Customer Service

Sentiment score
6.7
Splunk Enterprise Security's customer service is praised for knowledgeable support but needs improvement in response times and consistency.
Sentiment score
7.0
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
The technical support for Splunk met my expectations.
 

Scalability Issues

Sentiment score
7.7
Splunk Enterprise Security scales effectively, handling large data volumes and diverse environments, though costs may increase with scalability.
Sentiment score
7.6
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
 

Stability Issues

Sentiment score
7.9
Splunk Enterprise Security is stable and reliable, but proper setup and careful capacity planning are crucial for optimal performance.
Sentiment score
8.4
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
It is very stable.
 

Room For Improvement

Splunk Enterprise Security needs better setup, integration, documentation, interfaces, access controls, data management, and pricing flexibility for improved user experience.
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.
Splunk Enterprise Security would benefit from a more robust rule engine to reduce false positives.
 

Setup Cost

Splunk Enterprise Security's cost is seen as high, prompting calls for flexible pricing to suit different budgets and needs.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
Splunk is priced higher than other solutions.
 

Valuable Features

Splunk Enterprise Security offers robust data analysis, real-time alerts, and machine learning, enhancing threat detection and incident response.
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
They have approximately 50,000 predefined correlation rules.
The Splunk Enterprise Security's threat-hunting capabilities have been particularly useful in later releases.
 

Categories and Ranking

Splunk Enterprise Security
Ranking in Security Information and Event Management (SIEM)
1st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
303
Ranking in other categories
Log Management (1st), IT Operations Analytics (1st)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Splunk Enterprise Security is 10.8%, down from 14.6% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

ROBERT-CHRISTIAN - PeerSpot reviewer
Has many predefined correlation rules and is brilliant for investigation and log analysis
It is very complicated to write your own correlation rules without the help of Splunk support. What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel. The idea would be to make it less painful. In ELK Stack, Kibana is the query language with which you can search log files. I believe Splunk has also a query language in which they search their log files, but once you have identified the log file that you want to use for further security correlation, you want to very quickly transport that into your SIEM tool, such as Microsoft Sentinel. That is something that Splunk could make a little bit less painful because it is a lot of effort to find that log file and forward it. An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
9%
Computer Software Company
17%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Splunk Enterprise Security vs. Trellix Helix and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.