Rapid7 InsightIDR vs Trellix Helix comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #9 with an average rating of 8.1, while Trellix is ranked #31 with an average rating of 9.0. Rapid7 holds a 2.6% mindshare in SIEM, compared to Trellix’s 0.5% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 100% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 31 Rapid7 InsightIDR reviews

4,823 Views
2,829 Comparison Views

95% willing to recommend

Trellix Helix

Read 10 Trellix Helix reviews

990 Views
652 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Trellix Helix

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Rapid7 InsightIDR and Trellix Helix are leading cybersecurity solutions. Rapid7 InsightIDR has favorable pricing and support, while Trellix Helix scores higher in features, making it worth the price for many users.

Features: Rapid7 InsightIDR is noted for ease of use, threat detection, and incident response. Trellix Helix is known for its comprehensive analytics, automation capabilities, and integration options. InsightIDR offers user-friendly functionalities, while Helix provides a broader suite of features, catering to those requiring extensive functionality.

Room for Improvement: Rapid7 InsightIDR could improve its reporting tools, integration options, and expand compatibility. Trellix Helix needs better documentation, more intuitive configuration settings, and enhanced usability for less experienced users.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is praised for quick deployment and responsive support. Trellix Helix has a more complex setup but offers robust customer service. InsightIDR is better in ease of deployment, while Trellix Helix excels in post-deployment support.

Pricing and ROI: Rapid7 InsightIDR is considered cost-effective with good ROI. Trellix Helix, despite higher costs, delivers a high return due to its advanced capabilities. InsightIDR is budget-friendly, whereas Helix justifies its premium price with superior functionality.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Report (Updated: January 2025).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

9th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (20th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)

Trellix Helix

Ranking in Security Information and Event Management (SIEM)

31st

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Incident Response (7th)

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.7% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Prasanth Prasad

Director of Technology at a tech vendor with 11-50 employees

Offers capabilities in areas like threat intelligence and vulnerability management but needs to improve support

The most valuable feature of the product for managing security events stems from the fact that the product's intelligence part is very good since it offers its own threat intelligence and vulnerability management platform. The tool also has its own cloud security posture management platform. The tool also is a dynamic application security testing platform. The aforementioned tools fall under Rapid7 InsightIDR's kitty. The intelligence and the data that Rapid7 gathers from customers across the globe enrich the quality of its detection capabilities. All other tools in the market depend on third-party solutions for intelligence. Rapid7 InsightIDr has the intelligence part natively available within the product, giving it a good edge over other vendors.

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BiswabhanuPanda

Senior technical consultant at Hitachi Systems Micro Clinic

You can use it for everything, incident response, automated responses, alerts, visibility

I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."

"The solution is very stable and works very well for what I need it to do."

"Very intuitive and easy to set up."

"Great coverage of all systems within our network from endpoint to firewall."

"InsightIDR helps us investigate an environment to discover information about incidents."

"It improved my organization by building a security alerting program."

"Integration with threat modeling from the Metasploit and InsightIDR repositories."

"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."

More Rapid7 InsightIDR pros

"We are able to block some advanced malware and other things."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"As far as its core functionality goes, it’s spot-on."

"The most valuable features include predefined use cases and threatening states."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

More Trellix Helix pros

Cons

"The product allows us to make only 30 custom rules."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

"Lacks a mobile application."

"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"They should add more configuration and security features to it."

More Rapid7 InsightIDR cons

"Integrations could be improved, and the dashboard could be a little better."

"Trellix needs to address the price for the product to be more appealing to customers."

"It should have more cloud connectors. It could also be cheaper."

"There is room for improvement in the integration capabilities of third-party tools."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

More Trellix Helix cons

Pricing and Cost Advice

"Rapid7 InsightIDR's pricing is reasonable."

"The pricing is good, and it is not very expensive."

"It is more reasonably priced than other vendors."

"It is a reasonably priced solution."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"The pricing and licensing are competitive."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."

More Rapid7 InsightIDR pricing and cost advice

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"It could be cheaper, but that applies to every product."

"FireEye Helix is a little expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

13%

Manufacturing Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

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What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

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What do you like most about FireEye Helix?

Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The pricing is reasonable compared to its competitors.

See all answers

What needs improvement with FireEye Helix?

There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...

See all answers

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Compared 34% of the time

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Compared 22% of the time

Trellix ESM vs Trellix Helix

Compared 13% of the time

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Compared 11% of the time

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Product Reports

Buyer's Guide

Rapid7 InsightIDR

January 2025

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix

December 2024

Download Trellix Helix product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Learn More

Rapid7

Video not available

Trellix

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Trellix Helix is a cutting-edge product that revolutionizes the way businesses manage their data and streamline their operations. With its advanced features and user-friendly interface, Trellix Helix offers a comprehensive solution for businesses of all sizes. One of the key features of Trellix Helix is its powerful data management capabilities.

The product allows businesses to store, organize, and analyze large volumes of data in a secure and efficient manner. With its intuitive interface, users can easily navigate through the system and access the information they need, saving valuable time and effort. Trellix Helix also offers seamless integration with other business applications, making it a versatile tool for businesses. It can be easily integrated with existing systems, such as CRM and ERP software, allowing for a smooth flow of data across different platforms. This integration ensures that businesses have a holistic view of their operations and can make informed decisions based on accurate and up-to-date information.

Another standout feature of Trellix Helix is its robust reporting and analytics capabilities. It provides businesses with real-time insights and actionable intelligence, enabling them to identify trends, spot opportunities, and make data-driven decisions. The customizable dashboards and reports allow users to visualize data in a meaningful way, making it easier to understand complex information and communicate it effectively to stakeholders.

Trellix Helix offers advanced security features to protect sensitive business data. It employs industry-standard encryption protocols and access controls to ensure that data is secure and only accessible to authorized personnel. This level of security gives businesses peace of mind, knowing that their valuable information is protected from unauthorized access or breaches.

Helix is a comprehensive and user-friendly solution for businesses looking to optimize their data management and streamline their operations. With its advanced features, seamless integration, robust reporting, and analytics capabilities, as well as top-notch security, Trellix Helix empowers businesses to make informed decisions, improve efficiency, and drive growth.

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix

January 2025

Free Report: Rapid7 InsightIDR vs. Trellix Helix

Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix and other solutions. Updated: January 2025.

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