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Rapid7 InsightIDR vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (20th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (15th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.7% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Gerard Konan - PeerSpot reviewer
Helps in the management of compliance, secret events and information
One of our customers had a Huawei firewall and we required help to do the configuration. However, the installation was easy with other standard vendors like Cisco and Check Point. The product's deployment got completed in four to five days and we required three people to handle it. One person was in charge of the portal's initial set up and the other one handled the integration of on-premises devices. The third one took care of Office 365 integration.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides satisfying native integration features"
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"I rate Rapid7 nine out of 10 for affordability"
"​​User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."
"It is a very stable solution."
"InsightIDR helps us investigate an environment to discover information about incidents."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The most valuable features include predefined use cases and threatening states."
"As far as its core functionality goes, it’s spot-on."
"We are able to block some advanced malware and other things."
 

Cons

"I feel it would greatly benefit from more supported log sources."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"Needs a better ability to customize the check within the console."
"Inability to get access to compliance reports within the solution."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"The ability to tune the collector for custom logs would greatly help."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
"The searching feature in Rapid7 InsightIDR needs to evolve"
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"There is room for improvement in the integration capabilities of third-party tools."
"It should have more cloud connectors. It could also be cheaper."
"Trellix needs to address the price for the product to be more appealing to customers."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
 

Pricing and Cost Advice

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Computer Software Company
17%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

InsightIDR
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.