Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #9 with an average rating of 8.2, while Trellix is ranked #30 with an average rating of 9.3. Rapid7 holds a 2.5% mindshare in SIEM, compared to Trellix’s 0.5% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 100% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

4,184 Views
2,604 Comparison Views

95% willing to recommend

Trellix Helix Connect

Read 11 Trellix Helix Connect reviews

874 Views
554 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Trellix Helix Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 2, 2025

Rapid7 InsightIDR and Trellix Helix Connect compete in cybersecurity management. Rapid7 InsightIDR shows an advantage in support and pricing satisfaction, while Trellix Helix Connect's robust feature set justifies its investment for those seeking extensive functionalities.

Features: Rapid7 InsightIDR offers automated response capabilities, threat intelligence integration, and user behavior analytics. Trellix Helix Connect delivers extensive analysis, advanced threat correlation, and enhanced incident investigation tools.

Room for Improvement: Rapid7 InsightIDR could enhance its advanced threat detection, refine its data analysis capabilities, and broaden integration options. Trellix Helix Connect may improve deployment simplicity, reduce learning curve complexities, and offer more intuitive interfaces.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is known for straightforward implementation and strong support, making it suitable for organizations with limited resources. Trellix Helix Connect offers extensive support which may accompany a steeper deployment learning curve due to its extensive feature set.

Pricing and ROI: Rapid7 InsightIDR provides competitive pricing and strong ROI through efficient resource utilization. Trellix Helix Connect may have higher initial costs, but its advanced features offer significant long-term benefits, appealing to those seeking comprehensive functionalities.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: April 2025).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

9th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (18th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (14th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

30th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Incident Response (7th)

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.5%, down from 2.7% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

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BiswabhanuPanda

Senior technical consultant at Hitachi Systems Micro Clinic

You can use it for everything, incident response, automated responses, alerts, visibility

I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs."

"The solution is very scalable in terms of the licensing model."

"Simple configuration and automatically syncs to the cloud platform."

"The UI is very good."

"The alerting to drive investigations and remediation has been its most valuable feature."

"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."

"Integration with threat modeling from the Metasploit and InsightIDR repositories."

"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."

More Rapid7 InsightIDR pros

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"The most valuable features include predefined use cases and threatening states."

"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

"As far as its core functionality goes, it’s spot-on."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

More Trellix Helix Connect pros

Cons

"The product allows us to make only 30 custom rules."

"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

"Needs a better ability to customize the check within the console."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

"The ability to tune the collector for custom logs would greatly help."

"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."

"The solution's XDR agents cannot compete with the XDR solutions out there yet."

More Rapid7 InsightIDR cons

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"Trellix needs to address the price for the product to be more appealing to customers."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

"There is room for improvement in the integration capabilities of third-party tools."

More Trellix Helix Connect cons

Pricing and Cost Advice

"The pricing and licensing are competitive."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"The pricing is good, and it is not very expensive."

"Accurately predict your licensing counts as this is a subscription based product."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

More Rapid7 InsightIDR pricing and cost advice

"I rate Trellix Helix a five out of ten for pricing."

"It could be cheaper, but that applies to every product."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

"FireEye Helix is a little expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

17%

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What do you like most about FireEye Helix?

Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...

See all answers

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Product Reports

Buyer's Guide

Rapid7 InsightIDR

April 2025

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix Connect

March 2025

Download Trellix Helix Connect product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

April 2025

Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect

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