We performed a comparison between Trellix ESM and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is great."
"This solution integrates easily and very well with other technologies."
"The most valuable feature for us is that it comes with many correlations, reports, and dashboards already available. It's also very easy to use."
"It is a good central viewpoint for issues. These can then be investigated in more detail on the subnet server(s)/endpoints."
"The most valuable feature is that if the scanning does find something, it quarantines it. Then you can decide what you are going to do with it."
"McAfee as a whole is a good solution."
"Compared to other solutions, the user interface is good."
"It blocks the things which are not to be allowed. It has an adaptive mode where it learns for itself."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The most valuable features include predefined use cases and threatening states."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"There are always multiple bugs in the product. For example, the console page was hanging multiple times. Afterwards, they released multiple upgrades for the same, multiple patches from McAfee."
"It is not a very advanced solution, and it is for very generic use cases. It cannot cope with the advanced requirements that we're going to have. For example, for multiple authentication failures, it is still based on Windows events for detecting multiple login failures, whereas other companies are going beyond and working on implementing two-factor authentication. It is time to correlate the two-factor authentication results with authentification failures, which is not happening with McAfee ESM. The performance of the tool should be improved because it is very slow. The data display on the console is very slow in McAfee ESM. Its data storage is still old-fashioned, and it should be improved and upgraded to the latest versions. They have to come up with some new ideas to match what other leaders in the same domain are doing. For example, in Splunk, when you search for information for the last 60 days or five months, it quickly shows the information, but that is not the case with McAfee. The results should be quicker and faster on the console. They should integrate some additional features such as User Behavior Analytics (UBA) and automation. The threat intelligence part should also be improved on McAfee."
"I have to purchase a new box now. Its existing box is not scalable and I can't use it anymore."
"There should be support for multitenancy in the product."
"There are some banking and transactional cases that are local, South America transactions. I would like to see them add features that can be used locally, to make those transactions more reliable."
"Customized reports and alerting functionality could be included in the dashboard."
"We acquired the IBM product because McAfee is slightly confusing to use, and it's broader."
"Update to user interface from version 9 is cosmetic in some aspects, and after a few clicks you are back on the old interface."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"It should have more cloud connectors. It could also be cheaper."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Integrations could be improved, and the dashboard could be a little better."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
Trellix ESM is ranked 18th in Security Information and Event Management (SIEM) with 34 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. Trellix ESM is rated 7.4, while Trellix Helix is rated 8.6. The top reviewer of Trellix ESM writes "Provides visibility of all the traffic within the company infrastructure". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Trellix ESM is most compared with ArcSight Enterprise Security Manager (ESM), IBM Security QRadar, Splunk Enterprise Security, LogRhythm SIEM and Fortinet FortiSIEM, whereas Trellix Helix is most compared with Microsoft Sentinel, LogRhythm SIEM, Splunk Enterprise Security, IBM Security QRadar and USM Anywhere. See our Trellix ESM vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
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