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Trellix ESM vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.9
Trellix ESM customer support is inconsistent, with mixed reviews on responsiveness, expertise, and service speed; improvement needed.
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Room For Improvement

Sentiment score
7.3
Trellix ESM requires a user-friendly interface, faster support, better integration, advanced features, improved performance, and enhanced customization.
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Scalability Issues

Sentiment score
8.5
Trellix ESM is highly scalable, accommodating various company sizes and environments, from on-premises enterprises to cloud-based small businesses.
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Stability Issues

Sentiment score
8.5
Users have mixed experiences with Trellix ESM's stability, ranging from perfect scores to issues with power interruptions and service failures.
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Valuable Features

Sentiment score
8.0
Trellix ESM offers robust security features, easy deployment, effective threat monitoring, user-friendly interface, and excellent vendor support.
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

Trellix ESM
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix ESM is 0.8%, down from 1.2% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Daniel Durian - PeerSpot reviewer
Helps to monitor and detect cyberattacks
The tool's effectiveness depends on how you define your log sources. To build visibility of incoming and outgoing traffic, you need logs from perimeter defense, firewalls, web application firewalls, and endpoint protection. With good traffic visibility, incident response time is really quick. Trellix ESM provides situation awareness. On the dashboard, I can see outbound and inbound communications to known threat hosts, IPS/IDS activity, and threat intelligence of the perimeter defense in the firewall. This information helps preempt attacks.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
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816,406 professionals have used our research since 2012.
 

Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Educational Organization
75%
Financial Services Firm
4%
Computer Software Company
3%
Government
3%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about McAfee ESM?
The solution's technical support is great.
What is your experience regarding pricing and costs for McAfee ESM?
Regarding pricing, Trellix ESM is not that expensive. It's less than half the cost of IBM QRadar.
What needs improvement with McAfee ESM?
The product is mature and needs little improvement, but we could enhance the customized dashboarding based on use cases.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

McAfee ESM, NitroSecurity, McAfee Enterprise Security Manager
FireEye Helix, FireEye Threat Analytics
 

Learn More

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Video not available
 

Overview

 

Sample Customers

San Francisco Police Credit Union, Wªstenrot Gruppe, Volusion, California Department of Corrections & Rehabilitation, Government of New Brunswick, State of Colorado, Macquarie Telecom, Texas Tech University Health Sciences Center, Cologne Bonn Airport
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Trellix ESM vs. Trellix Helix and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.