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Fortinet FortiSIEM vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Fortinet FortiSIEM's customer service is responsive and helpful, but support experiences vary in response time and effectiveness.
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Room For Improvement

Sentiment score
3.3
Fortinet FortiSIEM struggles with licensing, configuration, integration issues, and requires interface simplification and improved support and customization.
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Scalability Issues

Sentiment score
7.9
Fortinet FortiSIEM is praised for scalability, efficiently expanding in various environments, though some face cost and architectural challenges.
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Setup Cost

Sentiment score
6.3
Fortinet FortiSIEM's licensing options vary in cost, competitive with discounts negotiable, based on events per second and data usage.
No sentiment score available
 

Stability Issues

Sentiment score
9.0
Fortinet FortiSIEM is stable, reliable, and mostly well-rated, though requires updates, proper configuration, and occasional bug fixes.
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Valuable Features

Sentiment score
9.0
Fortinet FortiSIEM excels in security features, integrations, compliance, and user-friendly multi-device monitoring with comprehensive network visibility.
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
71
Ranking in other categories
No ranking in other categories
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 2.9%, up from 2.9% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

HamedWasel - PeerSpot reviewer
It's cheaper than other solutions with the same features but lacks integration with many third-party vendors
FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors. I would also like to see FortiSIEM add more of the features available in FortiSOAR. You need to buy two separate solutions to get these features, but they should all be available in one product.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing of FortiSIEM is moderate; it is neither very costly nor very cheap.
What needs improvement with Fortinet FortiSIEM?
There could be improvements like introducing some solutions directly into FortiSIEM to avoid the need for separately purchasing additional tools like FortiStore.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

FortiSIEM, AccelOps
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Fortinet FortiSIEM vs. Trellix Helix and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.