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Fortinet FortiSIEM vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
73
Ranking in other categories
No ranking in other categories
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 3.3%, up from 3.3% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Oliver Jackson - PeerSpot reviewer
Systems monitoring enhanced by firewall and intrusion detection features
My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification.  My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution offers extensive customization options, making it possible to adapt it precisely to their requirements."
"The Threat Hunting feature provides complete traffic analysis."
"The event correlation is pretty robust. The GUI is pretty good."
"FortiSIEM's log correlation is good."
"Our customer did not have security monitoring in the first place. With this solution, it provided security posture management and visibility about the security landscape and threats that they had."
"Technical support is helpful."
"Real-time monitoring makes life quite easy for me."
"I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The most valuable features include predefined use cases and threatening states."
"As far as its core functionality goes, it’s spot-on."
 

Cons

"We expect the latest patch from Fortinet FortiSIEM to give the ability to work with signature files."
"The solution's interface could be modernized and improved."
"The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."
"There could be more AI features included in the product."
"The reporting feature is not very attractive for the upper management and I am not able to perform complex/nested queries."
"FortiSIEM is not a market leader in the SIEM space."
"FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"Trellix needs to address the price for the product to be more appealing to customers."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Integrations could be improved, and the dashboard could be a little better."
"It should have more cloud connectors. It could also be cheaper."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"There is room for improvement in the integration capabilities of third-party tools."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
 

Pricing and Cost Advice

"The solution is available for both, perpetual and subscription licenses."
"Pricing is determined based on the customer's budget."
"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."
"Please be cheaper and more simplified."
"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."
"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."
"The price of Fortinet FortiSIEM was reasonable compared to other solutions."
"Manageable, however would be better as pay as you go versus CapEX."
"I rate Trellix Helix a five out of ten for pricing."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
As a service, the cost is reasonable and affordable with scalable pricing based on the number of monitored devices. However, setting it up for oneself as an enterprise-licensed product can be quite...
What needs improvement with Fortinet FortiSIEM?
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products. Improving software stability and reducing bugs will make it a ...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

FortiSIEM, AccelOps
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Fortinet FortiSIEM vs. Trellix Helix and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.