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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Trellix Helix offers strong automation capabilities that alleviate the need for cyber security analysts to manually correlate data for problem detection.
The platform allows users to write and implement their own rules, enhancing its adaptability to specific security requirements.
Trellix Helix is easily deployable and allows for rapid commencement of operational use.
Key features of Trellix Helix include predefined use cases and the ability to address various threat states effectively.
Trellix Helix provides robust protection against email threats, including phishing and email spoofing.

CONS

There are challenges with integrating Trellix Helix SOAR platform with multiple vendors.
Sometimes the rules are disabled by FireEye, requiring patches to create better application rules.
FireEye Helix would benefit from having an on-prem version, which is not currently offered.
There is room for improvement in the integration capabilities of third-party tools.
Trellix needs to address its pricing to be more appealing to customers.
 

Trellix Helix Pros review quotes

KB
Apr 22, 2024
As far as its core functionality goes, it’s spot-on.
BiswabhanuPanda - PeerSpot reviewer
May 14, 2020
The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.
reviewer1362132 - PeerSpot reviewer
Oct 23, 2020
The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.
Learn what your peers think about Trellix Helix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer2158416 - PeerSpot reviewer
May 23, 2024
We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible.
KB
Jul 2, 2024
We are able to block some advanced malware and other things.
BiswabhanuPanda - PeerSpot reviewer
Sep 6, 2022
The most valuable features include predefined use cases and threatening states.
reviewer1581882 - PeerSpot reviewer
May 26, 2021
I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.
reviewer2104149 - PeerSpot reviewer
Mar 9, 2023
FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs.
Abanoub Alfy - PeerSpot reviewer
May 15, 2023
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
reviewer1660641 - PeerSpot reviewer
Sep 1, 2021
It is kind of simple and very easily deployable. You can start working with it very fast.
 

Trellix Helix Cons review quotes

KB
Apr 22, 2024
There is room for improvement in the integration capabilities of third-party tools.
BiswabhanuPanda - PeerSpot reviewer
May 14, 2020
We have certain challenges with integrating the SOAR platform with multiple vendors.
reviewer1362132 - PeerSpot reviewer
Oct 23, 2020
The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.
Learn what your peers think about Trellix Helix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer2158416 - PeerSpot reviewer
May 23, 2024
We often rely on Martins to create logs and provide professional threat services rather than basic support.
KB
Jul 2, 2024
Trellix needs to address the price for the product to be more appealing to customers.
BiswabhanuPanda - PeerSpot reviewer
Sep 6, 2022
Integrations could be improved, and the dashboard could be a little better.
reviewer1581882 - PeerSpot reviewer
May 26, 2021
Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.
reviewer2104149 - PeerSpot reviewer
Mar 9, 2023
FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer.
Abanoub Alfy - PeerSpot reviewer
May 15, 2023
Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains.
reviewer1660641 - PeerSpot reviewer
Sep 1, 2021
It should have more cloud connectors. It could also be cheaper.