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Optiv Managed Security Services vs eSentire comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Managed Detection and Response (MDR) (26th)
Optiv Managed Security Serv...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Managed Security Services Providers (MSSP) (20th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. eSentire is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.6%, up 1.5% compared to last year.
Optiv Managed Security Services, on the other hand, focuses on Managed Security Services Providers (MSSP), holds 1.7% mindshare, up 1.3% since last year.
Managed Detection and Response (MDR)
Managed Security Services Providers (MSSP)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about eSentire?
The managed detection response (MDR) product was the most valuable.
What is your experience regarding pricing and costs for eSentire?
The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're...
What needs improvement with eSentire?
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller woul...
 

Also Known As

No data available
Optiv MSS
 

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Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Information Not Available
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