We performed a comparison between ESET Endpoint Protection Platform and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say that this solution has the best support team in this kind of Endpoint protection product."
"The solution is easy to install and configure."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"Primarily used to protect computers from viruses and ransomware."
"Technical support has been very good. They are helpful and responsive."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"The pricing is good."
"The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Since we have started using the solution, there have been fewer compromises."
"I'm not aware of any areas that need improvement."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"They could be more aggressive with malware."
"The solution could improve by having higher-level security and reporting."
"The product could have better integration with third-party products that would help extend functionality."
"The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it."
"ESET should consider giving it application control."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The pre-sales cost calculations could be more transparent."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
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ESET Endpoint Protection Platform is ranked 5th in Advanced Threat Protection (ATP) with 97 reviews while Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews. ESET Endpoint Protection Platform is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiEDR, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway. See our ESET Endpoint Protection Platform vs. Microsoft Defender for Office 365 report.
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