Try our new research platform with insights from 80,000+ expert users

ESET Endpoint Protection Platform vs Palo Alto Networks VM-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
7.1
Palo Alto Networks VM-Series improves security, agility, and ROI, simplifying management with efficient deployment and minimal setup.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.5
Palo Alto Networks VM-Series customer service is praised for knowledge and speed but criticized for inconsistency and weekend delays.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
The support quality could be improved.
The technical support is very good.
It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
7.4
Palo Alto Networks VM-Series is praised for scalability, adaptable licensing, and effective deployment, despite some resource management challenges.
In terms of scalability, I can rate it eight or nine out of ten.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.4
Palo Alto Networks VM-Series is praised for stability and reliability, despite occasional interface sluggishness and update challenges.
In terms of stability, I can rate it at nine out of ten.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Palo Alto Networks VM-Series struggles with interface, integration, pricing, scalability, Zero Trust, network configuration, documentation, and threat detection.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
There is a need for two-factor authentication, particularly for VPN and CloudProtect.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Palo Alto Networks VM-Series offers valuable security but is costly; AWS Marketplace provides flexible purchase options.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
The pricing is reasonable and reflects the quality of the product.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Palo Alto Networks VM-Series offers robust threat management, advanced security, easy deployment, and superior integration with cloud services.
The primary purpose is to protect computers from viruses and ransomware.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Anti-Malware Tools (4th)
Palo Alto Networks VM-Series
Ranking in Advanced Threat Protection (ATP)
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Firewalls (11th)
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 4.2%, down from 8.2% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
AshwaniTyagi - PeerSpot reviewer
Advanced protection and good integration capabilities with good reliability
We use Palo Alto Networks VM-Series to offer services to our customers as a managed security service provider. We provide solutions and services to our customers across the globe. For example, if I want to host a firewall in the cloud or somewhere where the physical appliance is not a possibility…
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Warren Rogers Associates
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Palo Alto Networks VM-Series and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.