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ESET Endpoint Protection Platform vs Trend Micro Deep Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
8.3
Trend Micro Deep Discovery improved ROI by effectively identifying threats, reducing downtime, saving costs, and enhancing security and efficiency.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.5
Trend Micro Deep Discovery's customer support is praised for responsiveness and helpfulness, though some desire faster response times and accountability.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
7.7
Trend Micro Deep Discovery is praised for scalability, effectively serving diverse organizations and simplifying management via a cloud portal.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.3
Trend Micro Deep Discovery is reliable with stable performance, though some users suggest improvements and note occasional missed detections.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Trend Micro Deep Discovery needs improvements in flexibility, stability, pricing, support, scalability, configuration, multi-platform support, and advanced integrations.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Trend Micro Deep Discovery pricing is subscription-based, varies by requirements, and is generally managed by account managers.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Trend Micro Deep Discovery provides robust threat detection, easy administration, excellent performance, scalability, and comprehensive threat analysis with zero-day exploit management.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Anti-Malware Tools (4th)
Trend Micro Deep Discovery
Ranking in Advanced Threat Protection (ATP)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (7th)
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 4.2%, down from 8.2% compared to the previous year. The mindshare of Trend Micro Deep Discovery is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Vladimir Alexandrov - PeerSpot reviewer
Enhanced threat detection through superior sandboxing capabilities with competitive pricing
With Trend Micro Deep Discovery, our enterprise clients can identify forgotten or unmanaged network segments, thereby mitigating unexpected network actions such as outdated antivirus software operations. When under attack, such as with ransomware, it allows us to identify the attack vector and disable it. It also assists in security audits required to prove certain network security measures.
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Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
849,210 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Trend Micro Deep Discovery?
The tool's most valuable feature is its collaboration with other products. Integrating with other security products was simple and easy.
What is your experience regarding pricing and costs for Trend Micro Deep Discovery?
Trend Micro Deep Discovery is expensive compared to regular antivirus solutions, though it is competitively priced compared to similar products with advanced features.
What needs improvement with Trend Micro Deep Discovery?
The main issue is its high cost, which makes it difficult to sell. The technical support has declined in quality over the years. It is necessary for highly qualified partners to get better pre-qual...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Trend Micro Deep Discovery Inspector, Trend Micro Deep Discovery Analyzer
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Allied Telesis, Atma Jaya Catholic University of Indonesia, Babou, Blekinge County Council, Delacour, Hiroshima Prefectural Government, Live Nation Entertainment Inc., Mazda Motor Logistics Europe, McGill University Health Centre, Mikuni Corporation, OKWAVE, Sinar Mas Land, SWICA, UTOC Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Trend Micro Deep Discovery and other solutions. Updated: April 2025.
849,210 professionals have used our research since 2012.