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Blueriq vs Pega Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blueriq
Ranking in Business Process Management (BPM)
36th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Process Management (BPM)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Business Rules Management (1st), Process Automation (5th), Rapid Application Development Software (13th), Low-Code Development Platforms (8th), Business Orchestration and Automation Technologies (13th), AI Software Development (11th)
 

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of Blueriq is 1.1%, up from 0.3% compared to the previous year. The mindshare of Pega Platform is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Pega Platform3.3%
Blueriq1.1%
Other95.6%
Business Process Management (BPM)
 

Featured Reviews

ChrisBiemans - PeerSpot reviewer
Business Consultant at Ziggo Services B.V.
Stable platform with valuable case management capabilities
We use Everest Blueriq for a food safety organization, that revolves around automating and managing complex processes critical to ensuring food safety and compliance. It involves monitoring containers for pests and diseases before allowing entry into the EU. The platform plays a vital role in…
VS
Quality Assurance Team Lead at HCLSoftware
Process automation has improved case handling and now saves half of our daily manual work
Pega Platform has improved my business process overall. The manager confirmed that manual statuses are automated and manual evaluations are automated. For eight hours of work, it automates four hours of work. Pega Platform has features for operational efficiency that are significant. It provides a business security texture app, which is a valuable feature, and it also offers report definitions such as bar charts, pie charts, and operational help. In terms of management capabilities, Pega Platform provides dashboards and tools that help with management and categories. Pega Platform has good integration features, as integration can be done in many ways, and even for legacy systems, it is a strong feature. I did not encounter any problems with legacy systems. Pega Platform has good scalability. It is not difficult to scale up or down if there is a need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest benefit of using the product is identifying the issues, enabling a more flexible working method."
"The solution has assisted us by automating our workflow and supports the process management of medication therapy engagements with patients."
"Pega has got very good features and tools, and generally, whatever a customer demands, we are able to meet that demand."
"Pega BPM is definitely one of the topmost BPM packages out there."
"Pega BPM offers an integrated case flow and customer service, which contributes to the vendor becoming a world leader."
"Pega is an Intelligent Automation Platform that has evolved from a BPM perspective, allowing teams using this solution to address complexities without having deep knowledge in a specific development area."
"The solution offers excellent workflows."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"It's an end-to-end solution and a digital transformation tool."
 

Cons

"The platform's initial setup process could be better."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"There are some UX shortcomings within the solution."
"I would like to see Pega BPM improve the user experience."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."
"They need to support the solution better, at this time the company does not have enough support."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"If the BPM and robotics could be integrated more easily, then I believe both could be used. It is not at all integrated."
 

Pricing and Cost Advice

Information not available
"Pega is expensive."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"The price is a bit expensive."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"The product pricing is considered reasonable compared to other solutions in the market."
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912,788 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
14%
Government
13%
Comms Service Provider
9%
Financial Services Firm
20%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

Blueriq, Aquima
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Abn Amro, Aegon, duo, City of Tilburg
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Automation Anywhere, IBM and others in Business Process Management (BPM). Updated: August 2026.
912,788 professionals have used our research since 2012.