IBM Tivoli NetCool and ExtremeManagement are network management competitors. IBM Tivoli NetCool is slightly favored for its cost-effectiveness and support advantages, while ExtremeManagement is regarded for its more extensive feature set justifying its higher price point.
Features:IBM Tivoli NetCool handles large-scale network event processing and offers real-time network monitoring, supporting its role as a reliable choice for enterprises. It also provides flexibility in handling various protocols and offers menu customization for better user experience. ExtremeManagement facilitates easy integration and gives a comprehensive view of the network, enhancing management capabilities. It supports automated configuration management, reducing manual intervention, and offers a single-pane-of-glass interface for streamlined operations.
Room for Improvement:IBM Tivoli NetCool could improve in simplifying deployment processes and enhancing its user interface for less technical users. Additionally, it would benefit from more flexible integration options with newer technologies and a more engaged community support platform. ExtremeManagement could expand its scalability for wider enterprise applications and enhance its cost-effectiveness. Further development in its reporting tools and increasing automation capabilities could elevate its value for advanced users.
Ease of Deployment and Customer Service:IBM Tivoli NetCool uses a traditional deployment model, needing more resources but provides reliable customer service praised for effective issue resolution. ExtremeManagement offers a simpler and faster deployment model, enhancing the user experience with supportive and responsive customer service that facilitates quick resolution of queries, positively impacting user satisfaction.
Pricing and ROI:IBM Tivoli NetCool offers a competitive starting price, promising a solid return on investment through strong performance metrics. It appeals to enterprises seeking cost efficiency. ExtremeManagement comes with higher initial costs but provides value through its comprehensive features and long-term potential benefits, making it suitable for organizations seeking advanced functionality and substantial long-term ROI.
Extreme Management Center (formerly NetSight) provides access to web-based reporting, network analysis, troubleshooting, and helpdesk tools. Management Center includes wired/wireless dashboards, reports, end-system information and policy, interactive topology maps, application identification, web-based FlexViews, device views, and event logs. NetFlow diagnostics enable assessment of network issues and performance. Search functionality enables you to search for end-systems by MAC address, IP address, end-system name, or user name.
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