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Forcepoint CASB vs Zscaler Internet Access comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Cloud Access Security Brokers (CASB) (16th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze Osiago - PeerSpot reviewer
Reliable, easy to set up and offers good visibility
It could be more robust, especially around custom applications. We've not really seen value around our custom applications, most especially when these applications are hosted on-premise. If there's a way Forcepoint can do something to ensure that the CASB also protects applications that are hosted on-premise, that would be ideal. Currently, basically, cloud-hosted applications, that are internet-facing are protected. If we can also have a CASB sit in front of our on-prem hosted applications, it would be massive. Forcepoint removed the ability to scan for unsanctioned applications on the CASB. Initially, CASB used to have that feature where you can scan for the applications and be able to support unsanctioned applications being used by the user. They moved it to another product. If there is an opportunity to speak to the product managers and get some features back, that would be ideal.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The product offers an easy initial setup."
"Macro integration is a good feature."
"Generally, most of our customers are happy with it though."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"It gives you value for your investment."
"As it is based on AWS, it is not a problem."
"The tool's most valuable feature is its management ease."
"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."
"The most valuable feature is the ability to drop packets."
"Overall, we're very happy with our product."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The solution is scalable and stable."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The dashboards for local use could be better."
"Its pricing could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Lacks different ways to authenticate users."
"Integration is an area of the solution that needs to be improved."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"They should work on the possibility of consolidating all of the products with the group of agents."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen these features available if you've reviewed solutions like Zscaler or Netskope. A full-fledged CASB should be manageable. However, the tool does not seem to offer complete public cloud visibility. While it provides some cloud visibility and can manage API traffic for Web 2.0, it lacks a specific module for securing public cloud environments."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"I would like to see more training and video documentation."
"They could provide more time for the onboarding the training of an IT person."
"We'd like for them to include some sort of antivirus tool."
"It also needs better integration with other applications as well. There are some restrictions."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Zscaler Internet Access could improve by adding a VPN feature."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Zscaler is transparent about its pricing model."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
19%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
7%
Educational Organization
21%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What is your experience regarding pricing and costs for Forcepoint CASB?
The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of c...
What needs improvement with Forcepoint CASB?
There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen th...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Cloud Access Security Brokers (CASB). Updated: April 2025.
849,190 professionals have used our research since 2012.