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Forescout Platform vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Forescout Platform is valued for enhancing security, automating remediation, saving costs, and improving network reliability and privacy.
Sentiment score
7.1
Quest KACE streamlines operations, saving time and resources, offering quick ROI and enhancing productivity through efficient patch management and automation.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
 

Customer Service

Sentiment score
6.7
Forescout Platform's customer service is responsive and helpful, but varies in response time, knowledge, and consistency.
Sentiment score
7.8
Quest KACE support is praised for responsiveness, knowledgeable staff, and effective problem-solving, with minor ticket resolution time issues.
The customer service is very good, providing quick customer support in Spanish.
 

Scalability Issues

Sentiment score
7.7
Forescout Platform scales efficiently with seamless appliance additions, despite potential cost concerns, proving reliable in large deployments.
Sentiment score
7.2
Quest KACE scales efficiently, managing up to 10,000 endpoints, and adapts to expansions with simple resource additions and licensing.
Scalability can be costly since a physical box needs to be installed for every site.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
 

Stability Issues

Sentiment score
8.0
Forescout Platform is praised for its stability and reliability, with minor issues that do not overshadow its performance.
Sentiment score
7.9
Quest KACE SMA is reliable with minimal downtime, regular updates improve functionality, but frequent updates may need attention.
I would rate its stability as 9.5 out of ten.
 

Room For Improvement

Forescout Platform struggles with usability, integration, false positives, high costs, needing improved analytics, support, scalability, and simplified licensing.
Quest KACE struggles with scalability, automation, usability, imaging, customization, and support, while needing improved licensing, reporting, and integration.
The console is a fat client, and a web interface would be preferable.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
 

Setup Cost

Forescout Platform is costly but offers flexible licensing and comprehensive features, competing well with Cisco ISE.
Quest KACE SMA offers competitive pricing with per-device licensing, valued for comprehensive features and ROI for large organizations.
Installing a physical box on each site can be expensive.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
 

Valuable Features

Forescout Platform offers excellent device visibility, network control, and integration, praised for agentless operation, flexibility, and real-time alerts.
Quest KACE Systems Management Appliance streamlines asset management, deployment, and IT tracking, enhancing productivity with automation and integration tools.
One of the most valuable features of Forescout Platform is its automation, particularly the ability to automate remediation of rogue devices on the network.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
 

Categories and Ranking

Forescout Platform
Ranking in Endpoint Compliance
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
Network Access Control (NAC) (4th), IoT Security (2nd), Extended Detection and Response (XDR) (16th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Client Desktop Management (6th), Remote Monitoring and Management (RMM) (15th), Patch Management (10th)
 

Mindshare comparison

As of April 2025, in the Endpoint Compliance category, the mindshare of Forescout Platform is 4.4%, down from 4.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 3.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Odai Halawani - PeerSpot reviewer
It's an easy and effective solution, especially for device profiling without agents
Forescout Platform's most valuable aspect is its excellent device profiling for devices without agents, which is crucial for our work due to challenges with agent-based devices. Its isolation and blocking actions are particularly effective for network security. The device compliance feature helps us ensure device compliance through immediate actions like updating antivirus software. We have already integrated Forescout with antivirus and vulnerability assessment tools, allowing it to monitor vulnerability scores and automatically isolate devices if critical vulnerabilities are detected.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
10%
Financial Services Firm
8%
Government
7%
Computer Software Company
12%
University
10%
Government
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Forescout Platform?
Forescout is a very powerful NAC product that does not rely on port level configuration. It can detect and block unauthorized devices very quickly. But it has a lot of capabilities and really would...
What advice do you have for others considering Forescout Platform?
I would rate the Forescout Device and Visibility Control Platform at a six out of ten.
What advice do you have for others considering Forescout Platform?
I recommend doing a compression demo. If people use it, they will buy it. So they have to see the product in place. That's the main recommendation is to do a proof of concept. If they do, they will...
What do you like most about Quest KACE Systems Management?
My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The to...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
 

Also Known As

Forescout Platform, CounterACT for Endpoint Compliance, ForeScout CounterACT
Dell KACE Systems Management
 

Overview

 

Sample Customers

NHS Sussex, SAP, SEGA, Vistaprint, Miami Children's Hospital, Pioneer Investments, New York Law School, OmnicomGroup, Meritrust
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Forescout Platform vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.