Forescout Platform and Quest KACE Systems Management Appliance are both established players in the network security and management category, focusing on different capabilities. Forescout appears to have an edge in endpoint visibility and network access control, while Quest KACE offers strong asset management and software deployment solutions.
Features: Forescout Platform provides extensive endpoint visibility, policy flexibility, and integrates effectively with various security products for robust network access control. It supports environments with and without 802.1x protocols, making it versatile in device management. Quest KACE excels in asset management, software deployment, and offers comprehensive patch management, making it suitable for environments with diverse devices.
Room for Improvement: Forescout could enhance its false positive rates, reporting capabilities, and third-party integrations. Users suggest improvements in mobile support and configuration intuitiveness. Quest KACE should address scalability issues as the number of endpoints grows and improve its user interface intuitiveness. Patch management and integration processes could be more streamlined according to user feedback.
Ease of Deployment and Customer Service: Forescout Platform supports on-premises and hybrid cloud deployments with some users facing challenges in initial setup and technical support responsiveness. Quest KACE offers versatile deployment options across on-premises and cloud setups, and while customer service is generally praised, support quality varies.
Pricing and ROI: Forescout is often seen as expensive with a flexible licensing model for enterprise scalability. Some users find the endpoint-based licensing costly, despite its extensive capabilities. Quest KACE is reasonably priced, particularly in academic settings, but scalability costs may increase with more endpoints. Both solutions provide value in security and management improvements, but ROI specifics vary by deployment scope.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
The customer service is very good, providing quick customer support in Spanish.
Scalability can be costly since a physical box needs to be installed for every site.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
I would rate its stability as 9.5 out of ten.
The console is a fat client, and a web interface would be preferable.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
Installing a physical box on each site can be expensive.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
One of the most valuable features of Forescout Platform is its automation, particularly the ability to automate remediation of rogue devices on the network.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Forescout Platform provides today’s busy enterprise organizations with policy and protocol management, workflow coordination, streamlining, and complete device and infrastructure visibility to improve overall network security. The solution also provides concise real-time intelligence of all devices and users on the network. Policy and protocols are delineated using gathered intelligence to facilitate the appropriate levels of remediation, compliance, network access, and all service operations. Forescout Platform is very flexible, integrates well with most of today’s leading network security products, and is a very cost-effective solution.
Forescout Platform Features
Real User Reviews
An important main feature of Forescout is the visibility the solution offers.
One reviewer who is a Consultant at a tech services company, says, "Within three or four days, you can have complete visibility of your infrastructure on the network. Compared to other solutions, the deployment of the solution is easier and we can close the project quickly."
Users also appreciate that the user interface is clear and easy to understand.
An Instructor at a tech services company, shares, "The most valuable feature of the Forescout Platform is the large capacity it can handle. Additionally, the interface of the platform is good."
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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