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FortiGate Next Generation Firewall (NGFW) vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiGate Next Generation F...
Ranking in ZTNA
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
48
Ranking in other categories
Firewalls (10th), Unified Threat Management (UTM) (9th)
GoodAccess
Ranking in ZTNA
7th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (6th), Enterprise Infrastructure VPN (8th)
 

Mindshare comparison

As of April 2025, in the ZTNA category, the mindshare of FortiGate Next Generation Firewall (NGFW) is 4.8%, up from 1.7% compared to the previous year. The mindshare of GoodAccess is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
User-based policies improve network security but integration complexity persists
The main area needing improvement is the user-friendliness of FortiGate's integration with other Fortinet tools like FortiAuthenticator and VPN services. Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand. Fortinet support's resolution of issues is slow, and the research on making the solution user-friendly needs to progress further.
Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of FortiGate NGFW are its top-notch reputation in peer reviews, user-friendly interface, and excellent support."
"The product is easy to configure."
"FortiGate Next Generation Firewall is a good solution because it has a range of options and a clear ecosystem."
"Fortinet offers comprehensive security solutions for various purposes."
"FortiGate Next Generation Firewall has IBS/IPS systems"
"User identification and application identification are valuable features."
"The most valuable feature of FortiGate Next Generation Firewall is its SD-WAN."
"It is easy to install. There is not much complexity involved."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"GoodAccess has significantly improved security in our organization."
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"GoodAccess simplified our infrastructure and how we interact with clients."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"The most valuable aspects of the solution are the static IP and speed."
"No extra hardware is needed, and it is very easy to set up"
 

Cons

"Being a great product, some changes in the pricing would make it a great choice for even more organizations."
"Technical support is not helpful."
"FortiGate may include AI capabilities and integrate external threat intelligence. However, version management and backup/restore operations could be improved."
"The management consoles can be improved."
"The solution needs to improve its support."
"Its technical support could be better."
"There's a limitation wherein you can only have about 30 virtual or secondary IPs on a particular interface."
"The web process often has a memory leak."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"The logs do not go back very far."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"It is worth mentioning that we do experience disconnects on rare occasions."
 

Pricing and Cost Advice

"I'll rate FortiGate's pricing a five out of ten since it is moderately priced."
"I think price-wise, the solution is totally reasonable since it has many products to serve, starting from small homes to massive scale sites."
"The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box."
"It's an expensive solution"
"I would rate pricing to be about four or five out of ten, it is reasonable."
"Although the solution's pricing is high, compared with other products, it may be cheap."
"I would rate the pricing a seven out of ten"
"There is a licensing fee; it is on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
12%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentat...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The pricing of the FortiGate firewall is good. It offers cost savings as it is generally cheaper than the competition.
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
There should be more testing before releasing software since it can be a little buggy sometimes when new features come out after updates.
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
 

Overview

Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. GoodAccess and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.