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Fortinet FortiAuthenticator vs Red Hat Single Sign On comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Fortinet FortiAuthenticator's customer service is responsive and knowledgeable, but some users experience delays with complex issues.
No sentiment score available
Customers commend Red Hat Single Sign On for responsive, knowledgeable support, technical competence, efficient problem-solving, and clear communication.
At times, some technical staff lack knowledge, which delays issue resolution.
 

Room For Improvement

Sentiment score
6.8
Fortinet FortiAuthenticator faces usability, integration, and support challenges, with users seeking easier updates, customization, automation, and better pricing.
Sentiment score
6.1
Red Hat SSO needs better unauthorized login detection, architecture, support services, communication, scalability, and documentation improvements.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Scalability Issues

Sentiment score
8.0
Fortinet FortiAuthenticator offers scalable licensing for medium to enterprise use, praised for flexibility and effectiveness in various environments.
Sentiment score
8.1
Red Hat Single Sign On offers high scalability on OpenShift, supporting user bases from under a thousand to over one million.
 

Setup Cost

Sentiment score
4.8
Fortinet FortiAuthenticator is cost-effective with flexible licensing, though extra charges for features may apply, adapting to market trends.
No sentiment score available
<p>Red Hat Single Sign On provides cost-effective, scalable, and integrative subscription pricing tailored for enterprises with flexible support services.</p>
 

Stability Issues

Sentiment score
8.0
Fortinet FortiAuthenticator is stable and reliable with minor issues, improved by updates and support, offering room for improvement.
Sentiment score
9.0
Red Hat Single Sign On is highly rated by users for its stability, often scoring ten out of ten for reliability.
 

Valuable Features

Sentiment score
6.8
Fortinet FortiAuthenticator simplifies user authentication with robust features, seamless integration, and centralized identity management for enhanced security and efficiency.
Sentiment score
8.7
Red Hat Single Sign On offers open-source use, commercial support, modern protocols, integration, flexibility, and community contributions at a reasonable price.
We use multi-factor authentication for enhancing security.
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
Red Hat Single Sign On
Ranking in Single Sign-On (SSO)
10th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 11.3%, up from 11.4% compared to the previous year. The mindshare of Red Hat Single Sign On is 4.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Giovanni Baruzzi - PeerSpot reviewer
A stable and flexible solution with some basic capabilities
I set up Red Hat Single Sign-On in half an hour. I had to install a single sign-on solution for a customer. I reviewed a list of all available products, which were no more than fifty, and analyzed them. I chose it because it was convincing, modern, and based on technology from 2015. I put my trust in this product, and after nine years, I feel confident in my decision. Deploying this solution usually takes half an hour. You need an operating system running, then deploy the packages and prepare the interfaces. I rate the initial setup a ten out of ten, where one is difficult and ten is easy.
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
21%
Government
14%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
What do you like most about Red Hat Single Sign On?
The product’s most valuable feature is its ability to assign only one password for the user at a false value.
What is your experience regarding pricing and costs for Red Hat Single Sign On?
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What needs improvement with Red Hat Single Sign On?
Red Hat publishes much more and communicates its actions and plans. They could provide words, maps, and other resources. Scalability could be improved, too. It could provide more documentation.
 

Also Known As

FortiAuthenticator
Red Hat Single Sign-On, Red Hat SSO, RH SSO, RH-SSO
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Red Hat Single Sign On and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.