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Fortinet FortiClient vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Fortinet FortiClient boosts productivity, supports remote work, enhances security, and offers significant ROI and VPN cost savings.
Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
 

Customer Service

Sentiment score
7.0
Fortinet FortiClient's support gets mixed reviews, with satisfaction dependent on package level; 24/7 availability varies in effectiveness.
Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Technical support can be logged on Fortinet's support portal.
They have room to improve by deploying more support resources.
Our team on the security side has contacted Huntress support, and they have been pleased.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient efficiently scales for various enterprise sizes, offering easy user expansion and minimal deployment resources.
Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
I know other techs with thousands deployed, so scalability isn't an issue.
 

Stability Issues

Sentiment score
7.3
Fortinet FortiClient is stable and reliable, with minor VPN issues, improved stability, and high user ratings.
Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
We have not experienced any issues with lagging, crashing, or downtime.
Their customer service was fast to respond.
 

Room For Improvement

Fortinet FortiClient needs improved management simplicity, support, pricing, usability, stability, integration, and advanced features like AI and better VPN options.
Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
There are complexities with the scalability part, particularly with routing and policy alignment.
Fortinet frequently releases updates without thorough testing.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

Fortinet FortiClient offers competitive mid-range pricing with free VPN, yearly subscriptions, bulk discounts, but faces recent price increases.
Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
Recently, Fortinet has increased prices for its products.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
 

Valuable Features

Fortinet FortiClient offers robust security, seamless integration with Active Directory, and remote access, ensuring efficient management and user-friendly interface.
Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The most valuable feature of FortiClient is its high security level.
Remote users connect to the office using FortiClient, where they can access business URLs through a VPN tunnel configured on the FortiGate firewall.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
 

Categories and Ranking

Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Huntress Managed EDR
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

Fortinet FortiClient and Huntress Managed EDR aren’t in the same category and serve different purposes. Fortinet FortiClient is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 2.2%, down 2.8% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 10.5% mindshare, up 7.5% since last year.
Endpoint Protection Platform (EPP)
Managed Detection and Response (MDR)
 

Featured Reviews

SudeepMaydeo - PeerSpot reviewer
Offers reliable endpoint security and robust VPN connectivity that is lightweight
FortiClient is a very lightweight and secure product. It is a very reliable partner, as it has ticked all the checkboxes for our organization's requirements. FortiClient's updates are prompt, ensuring protection against zero-day vulnerabilities. The VPN feature provides a very robust and secure connection, and it is commercially a value-for-money product compared to other solutions. During installations, we have not faced any major attacks. We have saved eight percent on VPN costs by switching to FortiClient from another vendor.
Kevin-Alexander - PeerSpot reviewer
Offers peace of mind with 24/7 monitoring and detailed remediation steps
The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial. A lot of products have reporting, but if you pass those reports to your clients, they are not going to get the same value out of that report that I am getting. Other than that, I do not have anything. It is simple. It does not bug me. It gets out of my way. What more could you ask for? Their EDR is pretty mature in terms of what it does.
report
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
10%
Manufacturing Company
5%
Government
5%
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
 

Also Known As

FortiClient
No data available
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Huntress Managed EDR and other solutions. Updated: October 2024.
830,726 professionals have used our research since 2012.