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Fortinet FortiClient vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Fortinet FortiClient boosts productivity, supports remote work, enhances security, and offers significant ROI and VPN cost savings.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
7.0
Fortinet FortiClient's support gets mixed reviews, with satisfaction dependent on package level; 24/7 availability varies in effectiveness.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Technical support can be logged on Fortinet's support portal.
They have room to improve by deploying more support resources.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient efficiently scales for various enterprise sizes, offering easy user expansion and minimal deployment resources.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
 

Stability Issues

Sentiment score
7.3
Fortinet FortiClient is stable and reliable, with minor VPN issues, improved stability, and high user ratings.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Fortinet FortiClient needs improved management simplicity, support, pricing, usability, stability, integration, and advanced features like AI and better VPN options.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There are complexities with the scalability part, particularly with routing and policy alignment.
Fortinet frequently releases updates without thorough testing.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
 

Setup Cost

Fortinet FortiClient offers competitive mid-range pricing with free VPN, yearly subscriptions, bulk discounts, but faces recent price increases.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
 

Valuable Features

Fortinet FortiClient offers robust security, seamless integration with Active Directory, and remote access, ensuring efficient management and user-friendly interface.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The integration with Active Directory is a valuable feature, allowing SSO for users.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
98
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiClient is 2.2%, down from 2.8% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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825,661 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
42%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
Comms Service Provider
12%
Computer Software Company
10%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Norton Small Business and other solutions. Updated: December 2024.
825,661 professionals have used our research since 2012.