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Fortinet FortiClient vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.7
Fortinet FortiClient's support receives mixed reviews, with varying service quality and slow responses, despite being available 24/7.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
The technical support for FortiClient is excellent.
They provide very good support, and an issue I had was resolved quickly over the phone.
 

Room For Improvement

Sentiment score
4.0
Fortinet FortiClient users seek improved management, support, pricing, integration, security, and user-friendly features, especially on macOS updates.
Sentiment score
4.6
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
Fortinet should focus on better iOS testing before release to avoid these bugs.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiClient is praised for its scalability and seamless integration, adapting to diverse organizational needs and user growth.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
 

Setup Cost

Sentiment score
4.2
Fortinet FortiClient provides competitive and cost-effective VPN pricing with discounts, despite recent price increases, especially when bundled.
Sentiment score
6.8
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
Recently, Fortinet has increased prices for its products.
Justifying the price to clients can be difficult.
 

Stability Issues

Sentiment score
7.2
Fortinet FortiClient is highly praised for stability, with rare minor issues, often receiving nine or ten out of ten ratings.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiClient is praised for its VPN, security features, ease of use, cost-effectiveness, and reliable integration with Fortinet products.
Sentiment score
8.4
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
It enhances our business by allowing our agents to work remotely, which we had not been able to do before.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
95
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiClient is 2.3%, down from 2.8% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
817,354 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
Comms Service Provider
12%
Computer Software Company
10%
Government
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Norton Small Business and other solutions. Updated: October 2024.
817,354 professionals have used our research since 2012.