We performed a comparison between Fortinet FortiGate SWG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The most valuable feature of Fortinet FortiGate SWG is its stability."
"I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability."
"The product is stable and strong."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
"The pricing on offer is excellent."
"The most valuable features of Fortinet FortiGate SWG are IPS and scanning."
"The product has the most valuable configuration, offloading, and security features."
"The solution has reduced cyberattacks."
"The URL filtering has been the most valuable feature."
"There is no lag in service when accessing the internet."
"The initial setup is very straightforward."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The most valuable feature is bandwidth control."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Fortinet FortiGate SWG can be expensive for some customers."
"The UI/UX experience can be a little better."
"We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
"The product’s price is high."
"They should make the product user-friendly and enhance the security features."
"Fortinet FortiGate SWG's costs need improvement."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"Support could be improved."
"The price of the solution could be improved."
"We'd like to have more plugins and integration."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Sometimes, support isn't available."
"One thing that they could improve is the ability to import rules from other platforms."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"The tool should improve the predefined dictionaries."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Fortinet FortiGate SWG is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Fortinet FortiGate SWG vs. Zscaler Internet Access report.
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