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Fortra's Alert Logic MDR vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Alert Logic MDR
Ranking in SOC as a Service
3rd
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (34th)
Netsurion
Ranking in SOC as a Service
14th
Ranking in Managed Detection and Response (MDR)
39th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (54th), Extended Detection and Response (XDR) (47th)
 

Mindshare comparison

As of February 2026, in the SOC as a Service category, the mindshare of Fortra's Alert Logic MDR is 5.1%, down from 6.0% compared to the previous year. The mindshare of Netsurion is 2.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Market Share Distribution
ProductMarket Share (%)
Fortra's Alert Logic MDR5.1%
Netsurion2.6%
Other92.3%
SOC as a Service
 

Featured Reviews

reviewer2191746 - PeerSpot reviewer
President at a tech services company with 11-50 employees
It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.
Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable product."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The installation and configuration were slick."
"The initial setup is pretty straightforward."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
 

Cons

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Could be more of an endpoint protector."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
 

Pricing and Cost Advice

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Alert Logic has better competitive pricing than some of its competitors."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our pricing for Netsurion last year was US $52,000 per year."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Performing Arts
6%
Outsourcing Company
5%
Performing Arts
15%
Manufacturing Company
10%
Outsourcing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Fortra's Alert Logic MDR vs. Netsurion and other solutions. Updated: January 2026.
882,961 professionals have used our research since 2012.