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Fortra's Intermapper vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
80th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 2.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.7%
Fortra's Intermapper0.5%
Other96.8%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's all today portal-based which is a good feature for us."
"Put Intermapper in as your base to start from, hands-down."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"This solution provides us with the needed feedback on our IT infrastructure. It allows us to grab all the information from a single point of view."
"Network monitoring - it's able to collect lots of detailed information on network devices and network traffic."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"It gives me a live view of the traffic on the WAN."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"We've managed to cut down on our P1 escalations by around about 70 percent."
"I can customize the port as per my need and the real-time monitoring feature that is already provided to me."
 

Cons

"I have seen instances where Intermapper does not seem to recover from network changes."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"I'd love to see more of the network management side of it coming back into it."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"If PRTG Network Monitor could reconsider the pricing structure to make it more accessible to everyone, it would become a more stable product in the market for the future."
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell."
"The solution could be better and faster when it comes to performance."
"I would like to see network mapping."
"In the next release, PRTG Network Monitor should add a backup solution."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
 

Pricing and Cost Advice

Information not available
"I rate the licensing for PRTG Network Monitor an eight out of ten."
"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
"The pricing is very low compared to other solutions."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
"Our licensing costs are 10,000 euros over three years."
"Licenses are very expensive, so I would like to see cheaper licensing."
"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."
"The scalability is there, but smaller companies might need CAM software to be able afford the product."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Government
18%
Construction Company
11%
University
7%
Recreational Facilities/Services Company
7%
Financial Services Firm
10%
Computer Software Company
8%
Comms Service Provider
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Fortra's Intermapper vs. PRTG Network Monitor and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.