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Fortra's Intermapper vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
81st
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 3.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor3.1%
Fortra's Intermapper0.5%
Other96.4%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"It's all today portal-based which is a good feature for us."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"Put Intermapper in as your base to start from, hands-down."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"It has made our infrastructure more reliable."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"The initial setup is very simple."
"Network Discovery is a feature that our customers like a lot."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"We've managed to cut down on our P1 escalations by around about 70 percent."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The real-time monitoring and alerting are its most valuable features."
 

Cons

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I'd love to see more of the network management side of it coming back into it."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"I have seen instances where Intermapper does not seem to recover from network changes."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."
"There seems to be a big jump from the basic scan to the really thorough scan."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
"The dashboarding definitely needs improvement."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"I would like to see network mapping."
 

Pricing and Cost Advice

Information not available
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."
"When you have a lot of devices, PRTG Network Monitor can be costly."
"The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
"We bought a license for 4000 sensors."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Government
19%
Construction Company
11%
University
9%
Recreational Facilities/Services Company
7%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Fortra's Intermapper vs. PRTG Network Monitor and other solutions. Updated: April 2026.
886,174 professionals have used our research since 2012.