Genpact Cora SeQuence vs Pega Platform comparison

Genpact and Pega are both solutions in the Business Process Management (BPM) category. Genpact is ranked #40, while Pega is ranked #4 with an average rating of 8.2. Genpact holds a 0.2% mindshare in BPM, compared to Pega’s 5.5% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

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221 Comparison Views

100% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

Genpact Cora SeQuence

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Genpact Cora SeQuence and Pega Platform compete in the business process management category. Genpact Cora SeQuence is preferred for its pricing and support, whereas Pega Platform has an advantage with its feature set.

Features: Genpact Cora SeQuence offers process automation and workflow management with a powerful automation toolkit that's adaptable. The Pega Platform is recognized for its dynamic case management and analytics, making it suitable for complex enterprises. Its extensive feature set provides a wider range of capabilities.

Ease of Deployment and Customer Service: Genpact Cora SeQuence offers a straightforward deployment and strong support, simplifying implementation. Pega Platform's deployment is more complex, typically part of a larger digital transformation, with comprehensive customer service valuable in larger deployments.

Pricing and ROI: Genpact Cora SeQuence provides an attractive ROI with competitive setup costs, ideal for small to medium businesses. Pega Platform requires higher initial investments but delivers superior long-term ROI through its capabilities.

To learn more, read our detailed Genpact Cora SeQuence vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

Genpact Cora SeQuence vs. Pega Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

40th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.2%, down from 0.4% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Helgi Jonsson

Prosthetics Quality Center Manager with 1,001-5,000 employees

It is a very stable and scalable product without downtime.

I suggest that before you purchase a solution, you understand their business well, and before selecting a supplier to understand what they are targeting. Too many companies go into this with complex procedures and processes,not understanding it and trying to model it as it goes. So, in the end, they end up with a solution that it is not what they aimed for in the beginning.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The new reporting and the new dashboard features are really good."

"It is very stable. There is no downtime."

"It is a stable product."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."

"It's a good tool for workflow automation."

"This is a customizable product."

"Fast prototyping."

"The tool reduces our costs."

"The most valuable features of the solution are case management, routing, and low-code environment."

More Pega Platform pros

Cons

"The setup and configuration is complex."

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"The technical support is very low, rated at a one or two out of ten."

"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"UI needs improvement."

"Pega's technical support could be better."

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

"Pega should work on redefining their model and creating a demand for their skills."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"The product pricing is considered reasonable compared to other solutions in the market."

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The price of Pega BPM is in the middle range compared to other solutions."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

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Compared 100% of the time

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Compared 16% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

Download Genpact Cora SeQuence product report

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Sequence is a BPMS (Business Process Management Software) solution. Its development environment provides an environment for designing forms, tasks, messages, system integration, and flow connections. Sequence processes are, by default, operated from within a Microsoft SharePoint site. Sequence supports integration with Microsoft SQL Server Reporting Services to enable managers to analyze performance and determine trends relating to KPIs and SLAs. In addition to integrating with Microsoft Office, SharePoint, and Dynamics products, it can be integrated with external systems through protocols such as web services, WCF. It also enables connection to enterprise applications such as SAP and Oracle.Â The product's architecture enables IT personnel to make changes to processes without taking them offline.

Genpact

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Genpact Cora SeQuence vs. Pega Platform

April 2025

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